A novel plithogenic TOPSIS- CRITIC model for sustainable supply chain risk management

Abstract The trend of considering supply chain sustainability with an absence of attention to sustainability risks may disturb the business future. The role of risk management is concentrated in identifying and analyse the influence of loss to business, social and environment, get ready by coverage budget, and derive strategies to protect supply chain sustainability against these risks. Risk management assists the company’s performance to be more confident in supply chain sustainability decisions. The extent of the risk is based on the organization’s magnitude, so the sustainable supply chain risk management strategies of large firms require to be more advanced. The purpose of this research is the estimation of sustainable supply chain risk management (SSCRM). The proposed methodology in this paper is a combination of plithogenic multi-criteria decision-making approach based on the Technique in Order of Preference by Similarity to Ideal Solution (TOPSIS) and Criteria Importance Through Inter-criteria Correlation (CRITIC) methods. In order to evaluate the proposed model, we present a real-world case study of the Telecommunications Equipment Company. The results show the importance of each criterion to evaluate SSCRM and the ranking of the three telecommunications equipment categories.