Investigation 25. Structuring Problem-Solving

To develop a science of small-group interaction in collaboration software, we need a method for analyzing the structure of computer-mediated discourse that complements our theory of group cognition. We need an approach to understanding the structure of interaction during group sessions of mathematical problem-solving and similar group-cognitive activities. Conversation analysis offers an analysis of conversational talk in terms of a fine structure of adjacency pairs and offers some suggestions about longer sequences built on these pairs.