Are guests of the same opinion as the hotel star-rate classification system?
暂无分享,去创建一个
[1] F. J. Velázquez,et al. Are stars a good indicator of hotel quality? Assymetric information and regulatory heterogeneity in Spain , 2014 .
[2] R. Law,et al. The Impact of Culture on Hotel Ratings: Analysis of Star-Rated Hotels in China , 2011 .
[3] P. Ingram,et al. Organizational form as a solution to the problem of credible commitment: The evolution of naming strategies among U.S. hotel chains, 1896–1980 , 2007 .
[4] Ingrid Jeacle,et al. In TripAdvisor we trust: Rankings, calculative regimes and abstract systems , 2011 .
[5] A. Israeli. Star rating and corporate affiliation: their influence on room price and performance of hotels in Israel. , 2002 .
[6] Erin M. Steffes,et al. Social ties and online word of mouth , 2009, Internet Res..
[7] Dwayne D. Gremler,et al. Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? , 2004 .
[8] John McGee,et al. A LONGITUDINAL STUDY OF THE COMPETITIVE POSITIONS AND ENTRY PATHS OF EUROPEAN FIRMS IN THE U.S. PHARMACEUTICAL MARKET , 1996 .
[9] C. Anderson. The Impact of Social Media on Lodging Performance , 2012 .
[10] Traci Hong,et al. The influence of structural and message features on Web site credibility , 2006 .
[11] G. C. D. O. Santos,et al. Worldwide hedonic prices of subjective characteristics of hostels. , 2016 .
[12] Intermediaries as Bundlers, Traders and Quality Assessors: The Case of UK Tour Operators , 2005 .
[13] F. Tang,et al. Online Pricing Dispersion of Chinese Hotels , 2008 .
[14] Juanita C. Liu,et al. Assessment of the hotel rating system in China , 1993 .
[15] A. S. Cantallops,et al. International Journal of Hospitality Management New Consumer Behavior: a Review of Research on Ewom and Hotels , 2022 .
[16] M. C. L. Fernández,et al. Is the hotel classification system a good indicator of hotel quality?: An application in Spain , 2004 .
[17] Fahri Karakaya,et al. Impact of online reviews of customer care experience on brand or company selection , 2010 .
[18] Gerald Petz,et al. First in Search - How to Optimize Search Results in E-Commerce Web Shops , 2014, HCI.
[19] J. Prieto-Rodriguez,et al. Hotel Quality Appraisal on the Internet: A Market for Lemons? , 2010 .
[20] J. Hamilton,et al. Coastal landscape and the hedonic price of accommodation , 2007 .
[21] Q. Ye,et al. Analysis of the Perceived Value of Online Tourism Reviews: Influence of Readability and Reviewer Characteristics , 2016 .
[22] Giampaolo Viglia,et al. Strategic and tactical price decisions in hotel revenue management , 2016 .
[23] Mohamed Goaied,et al. Determinants of Tunisian hotel profitability: The role of managerial efficiency , 2016 .
[24] B. Pan,et al. A retrospective view of electronic word-of-mouth in hospitality and tourism management , 2017 .
[25] Aviad A. Israeli,et al. The relative role of strategic assets in determining customer perceptions of hotel room price , 2006 .
[26] George A. Akerlof. The Market for “Lemons”: Quality Uncertainty and the Market Mechanism , 1970 .
[27] Natasa Christodoulidou,et al. What Determines Consumers' Ratings of Service Providers? An Exploratory Study of Online Traveler Reviews , 2013 .
[28] Hulisi Ögüt,et al. The influence of internet customer reviews on the online sales and prices in hotel industry , 2012 .
[29] Karen L. Xie,et al. The business value of online consumer reviews and management response to hotel performance. , 2014 .
[30] Joel A. C. Baum,et al. Localized Competition and Organizational Failure in the Manhattan Hotel Industry, 1898-1990 , 1992 .
[31] M. Skidmore,et al. Hedonic Pricing and Willingness to Pay for Bed and Breakfast Amenities in Southeast Wisconsin , 2003 .
[32] Rob Law,et al. A demand-driven analysis of tourist accommodation price: A quantile regression of room bookings , 2015 .
[33] Chrysanthos Dellarocas,et al. The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback Mechanisms , 2003, Manag. Sci..
[34] Kyung Hyan Yoo,et al. Use and Impact of Online Travel Reviews , 2008, ENTER.
[35] I. Vermeulen,et al. Tried and tested: The impact of online hotel reviews on consumer consideration , 2009 .
[36] G. Viglia,et al. Please, talk about it! When hotel popularity boosts preferences☆ , 2014 .
[37] José F. Molina-Azorín,et al. The impact of strategic behaviours on hotel performance , 2007 .
[38] Chrysanthos Dellarocas,et al. Exploring the value of online product reviews in forecasting sales: The case of motion pictures , 2007 .
[39] Edwin N. Torres,et al. Stars, Diamonds, and Other Shiny Things: The Use of Expert and Consumer Feedback in the Hotel Industry , 2014 .
[40] David Godes,et al. Using Online Conversations to Study Word-of-Mouth Communication , 2004 .
[41] Yong Liu. Word-of-Mouth for Movies: Its Dynamics and Impact on Box Office Revenue , 2006 .
[42] M. Vila,et al. Do implicit prices for hotels and second homes show differences in tourists’ valuation for public attributes for each type of accommodation facility? , 2014 .
[43] B. Sparks,et al. The impact of online reviews on hotel booking intentions and perception of trust. , 2011 .
[44] Ingoo Han,et al. The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement , 2007, Int. J. Electron. Commer..
[45] Wilbur Chung,et al. Chapters School of Hotel Administration Collection 10-2001 Agglomeration Effects and Performance : A Test of the Texas Lodging Industry , 2015 .
[46] A. Parasuraman,et al. The nature and determinants of customer expectations of service , 1993 .
[47] R. Butler. The concept of a tourist area cycle of evolution: implications for management of resources. , 1980 .
[48] J. Nicolau,et al. The quality of quality awards: Diminishing information asymmetries in a hotel chain , 2010 .
[49] G. Fraquelli,et al. When quality signals talk: Evidence from the Turin hotel industry , 2011 .
[50] R. Law,et al. Analyzing hotel star ratings on third‐party distribution websites , 2010 .
[51] Rich Harrill,et al. Hotel category switching behavior—Evidence of mobility, stasis or loyalty , 2013 .
[52] Ingoo Han,et al. The effect of negative online consumer reviews on product attitude: An information processing view , 2008, Electron. Commer. Res. Appl..
[53] Rob Law,et al. Determinants of hotel room price , 2011 .
[54] Ling Liu,et al. Manipulation in digital word-of-mouth: A reality check for book reviews , 2011, Decis. Support Syst..
[55] Germà Coenders,et al. Effect on Prices of the Attributes of Holiday Hotels: A Hedonic Prices Approach , 2003 .
[56] Asunur Cezar,et al. Analyzing conversion rates in online hotel booking: The role of customer reviews, recommendations and rank order in search listings , 2016 .
[57] Santiago Melián-González,et al. Improving hotel ratings by offering free Wi‐Fi , 2011 .
[58] A. Chua,et al. In search of patterns among travellers' hotel ratings in TripAdvisor , 2016 .
[59] R. Law,et al. Factors influencing the effectiveness of online group buying in the restaurant industry , 2013 .
[60] X. Zhang,et al. Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .
[61] Wei Chen,et al. The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings , 2011, Comput. Hum. Behav..
[62] Ching-Fu Chen,et al. An Application of Hedonic Pricing Analysis to the Case of Hotel Rooms in Taipei , 2010 .