Barriers to online critical discourse

This qualitative case study illustrates barriers to informal argumentation and reasoned debate, i.e., critical discourse, in online forums. The case is the computer conference of a 15-week, graduate-level humanities course offered entirely at a distance. Twelve students, all with families and careers, were enrolled in the course. We read all messages as they were posted and interviewed five of the students several times during the course. The students provided three insights into our interpretation that the forums contained little critical discourse: (1) The students did not orient to the conference as a forum for critical discourse, and worse, they had competing orientations; (2) they perceived critiques as personal attacks; and (3) they realized early on that critical discourse was a bothersome means to obtain their participation marks. Certain practices may ease some of these difficulties, including (1) well-structured learning activities with clearly defined roles for teachers and students, and (2) a method of assessing students’ participation that reflects the time and effort required to engage in critical discourse.

[1]  Lorena F. Ruberg,et al.  Student Participation, Interaction, and Regulation in a Computer-Mediated Communication Environment: A Qualitative Study , 1996 .

[2]  Chris Colbourn,et al.  Mindweave: communication, computers and distance education , 1990 .

[3]  Daniel Van Eastmond Alone but together: adult distance study by computer conferencing , 1993 .

[4]  Curtis J. Bonk,et al.  Content analysis of online discussion in an applied educational psychology course , 2000 .

[5]  J. Gosby MEDIA REVIEWS: Basics of Qualitative Research - Techniques and Procedures for Developing Grounded Theory 2nd Edition by A. Strauss and J. Corbin. Sage Publications, , 2000 .

[6]  Allan Jeong The Effects of Communication Style and Message Function in Triggering Responses and Critical Discussion in Computer-Supported Collaborative Argumentation. , 2004 .

[7]  Börje Holmberg,et al.  Distance Education: International Perspectives , 1988 .

[8]  Starr Roxanne Hiltz,et al.  Network Nation: Human Communication Via Computer , 1979 .

[9]  Karen L. Murphy,et al.  Constructivism and collaboration on the Internet: case study of a graduate class experience , 1995 .

[10]  M. J. W. Thomas,et al.  Learning within incoherent structures: the space of online discussion forums , 2002, J. Comput. Assist. Learn..

[11]  Charlotte N. Gunawardena,et al.  Analysis of a Global Online Debate and the Development of an Interaction Analysis Model for Examining Social Construction of Knowledge in Computer Conferencing , 1997 .

[12]  A. Strauss,et al.  The discovery of grounded theory: strategies for qualitative research aldine de gruyter , 1968 .

[13]  Laurie P. Dringus,et al.  A welcome message from the new editors of the internet and higher education , 1999 .

[14]  G. Boyd Emancipative Educational Technology , 2009 .

[15]  Anthony Kaye,et al.  Learning Together Apart , 1992 .

[16]  Anthony Kaye,et al.  Collaborative Learning Through Computer Conferencing , 1992, NATO ASI Series.

[17]  Sigmar-Olaf Tergan,et al.  Misleading theoretical assumptions in hypertext/hypermedia research , 1997 .

[18]  E. Stacey Collaborative Learning in an Online Environment , 1999 .

[19]  Jerry Andriessen,et al.  Learning through synchronous electronic discussion , 2000, Comput. Educ..

[20]  David H. Jonassen,et al.  The effects of argumentation scaffolds on argumentation and problem solving , 2002 .

[21]  Marcy P. Driscoll,et al.  Collaborative knowledge building: A case study , 2002 .

[22]  M. Belenky,et al.  Women's ways of knowing : the development of self, voice, and mind , 1988 .

[23]  Miika Marttunen,et al.  Quality of Students' Argumentation by E-mail , 2002 .

[24]  Gabriel Mugny,et al.  Individual and collective conflicts of centrations in cognitive development , 1979 .

[25]  Ellen D. Wagner,et al.  In Support of a Functional Definition of Interaction , 1994 .

[26]  Janet Fulk Social construction of communication technology , 1993 .

[27]  Stanley Varnhagen,et al.  Instructors’ Adaptation to Online Graduate Education in Health Promotion: A Qualitative Study , 2007 .

[28]  Judith B. Pena-Shaff,et al.  Analyzing student interactions and meaning construction in computer bulletin board discussions , 2004, Comput. Educ..

[29]  Sarah Irvine What are we talking about? The Impact of Computer-mediated Communication on Student Learning , 2000 .

[30]  Bette Gray Informal Learning in an Online Community of Practice. , 2004 .

[31]  Maarten De Laat,et al.  Network and content analysis in an online community discourse , 2002, CSCL.

[32]  T. Cook,et al.  Quasi-experimentation: Design & analysis issues for field settings , 1979 .

[33]  R. De Graaff,et al.  CSCL-Ware in Practice , 2004 .

[34]  M. Bullen PARTICIPATION AND CRITICAL THINKING IN ONLINE UNIVERSITY DISTANCE EDUCATION , 1998 .

[35]  Ann Jones,et al.  Reflections on a model of evaluating learning technologies , 1998 .

[36]  Christopher M. Hoadley,et al.  Between information and communication: middle spaces in computer media for learning , 1999, CSCL.

[37]  Bradley J. Fisher,et al.  Using journals in the social psychology class : Helping students apply course concepts to life experiences , 1996 .

[38]  A. Strauss,et al.  The Discovery of Grounded Theory , 1967 .

[39]  Roger Hiemstra,et al.  Individualizing Instruction: Making Learning Personal, Empowering and Successful , 1990 .

[40]  B Pena-ShaffJudith,et al.  Analyzing student interactions and meaning construction in computer bulletin board discussions , 2004 .

[41]  Stephanie Buckingham,et al.  Perspectives on the Experience of the Learning Community Through Online Discussions , 2007 .

[42]  S. Brookfield,et al.  Discussion as a Way of Teaching: Tools and Techniques for Democratic Classrooms , 1999 .

[43]  M. Berkowitz,et al.  Measuring the developmental features of moral discussion. , 1983 .

[44]  Anna De Fina,et al.  The ethnographic interview , 2019, The Routledge Handbook of Linguistic Ethnography.

[45]  Curtis J. Bonk,et al.  Electronic Collaborators: Learner-Centered Technologies for Literacy, Apprenticeship, and Discourse , 1998 .

[46]  Lawrence R. Frey,et al.  The Naturalistic Paradigm , 1994 .

[47]  Amy B. Woszczynski,et al.  The Handbook of Information Systems Research , 2003 .

[48]  J. Bruner Acts of meaning , 1990 .

[49]  Michael Davis,et al.  Cooperation vs. Deliberation: CMC and the Problem of Argument in International Distance Education , 2002 .

[50]  S. Toulmin The uses of argument , 1960 .

[51]  W. E. Smith Computer-Mediated Communication: An Experimental Study , 1993 .

[52]  Charlotte N. Gunawardena,et al.  A cross‐cultural study of group process and development in online conferences , 2001 .

[53]  G. DeSanctis,et al.  Structuration Theory in Information Systems Research: Methods and Controversies , 2004 .

[54]  K. Fang,et al.  An Analysis of Electronic-Mail Usage. , 1998 .

[55]  H. Gadamer,et al.  Truth and Method , 1960 .

[56]  K. Weick Technology as equivoque: sensemaking in new technologies , 1990 .

[57]  M. Bakhtin,et al.  The Dialogic Imagination: Four Essays , 1981 .

[58]  J. Orr,et al.  Talking About Machines: An Ethnography of a Modern Job. , 1997 .

[59]  Karen Swan Learning through online discussion: Where's the beef? , 2002 .

[60]  Stephanie D. Teasley,et al.  Perspectives on socially shared cognition , 1991 .

[61]  Alexander J. Romiszowski,et al.  Structural Communication and Web Based Instruction , 2008 .

[62]  L. Vygotsky,et al.  Thought and Language , 1963 .

[63]  Dianne L. Conrad,et al.  Community, social presence and engagement in online learning , 2002 .

[64]  N. Denzin,et al.  Handbook of Qualitative Research , 1994 .

[65]  D. Jonassen,et al.  Communication patterns in computer mediated versus face-to-face group problem solving , 2001 .

[66]  Som Naidu,et al.  Computer-Supported Collaborative Problem-Based Learning: An Instructional Design Architecture for Virtual Learning in Nursing Education , 1996 .

[67]  H. Becker,et al.  Making the Grade: The Academic Side of College Life , 1995 .

[68]  J. Doll,et al.  Motives of Adolescents to Use the Internet as a Function of Personality Traits, Personal and Social Factors , 2001 .

[69]  Charlotte N. Gunawardena,et al.  Self-construal, facework, and conflict styles among cultures in online learning environments , 2003 .

[70]  D. Wellman,et al.  Talking About Machines: An Ethnography of a Modern Job. , 1997 .

[71]  A. P. Rovai Building classroom community at a distance: A case study , 2001 .

[72]  David H. Jonassen,et al.  The effect of computer-supported collaborative argumentation (csca) on argumentation skills in second-year law students , 2000 .

[73]  Alfred P. Rovai,et al.  On-Line Course Effectiveness: An Analysis of Student Interactions and Perceptions of Learning , 2007 .

[74]  S. Brookfield,et al.  Developing Critical Thinkers , 1987 .

[75]  Mary McComb Augmenting a Group Discussion Course with Computer-Mediated Communication in a Small College Setting. , 1993 .

[76]  David H. Jonassen,et al.  Computers in the Classroom: Mindtools for Critical Thinking , 1995 .

[77]  J. Piaget,et al.  The Development of Thought: Equilibration of Cognitive Structures , 1977 .

[78]  W. Orlikowski,et al.  Genre Systems: Structuring Interaction through Communicative Norms , 2002 .

[79]  D. Clements,et al.  Instructor influence on reasoned argument in discussion boards , 2005 .

[80]  Terry Evans,et al.  Critical Reflections in Distance Education , 1989 .

[81]  Michelene T. H. Chi,et al.  Self-Explanations: How Students Study and Use Examples in Learning To Solve Problems. Technical Report No. 9. , 1987 .

[82]  Maria T Northcote,et al.  Online assessment in higher education: The influence of pedagogy on the construction of students' epistemologies , 2003 .

[83]  Martha A. Gabriel,et al.  Learning Together: Exploring Group Interactions Online , 2004 .

[84]  Judith Weedman,et al.  Conversation and Community: The Potential of Electronic Conferences for Creating Intellectual Proximity in Distributed Learning Environments , 1999, J. Am. Soc. Inf. Sci..

[85]  C. Gunawardena,et al.  Social presence as a predictor of satisfaction within a computer‐mediated conferencing environment , 1997 .

[86]  Martin Steinmann,et al.  Thought and Language , 1973 .

[87]  Michael Tomasello,et al.  Transactive Discussions with Peers and Adults. , 1986 .

[88]  Gary Rolfe Towards a science of the singular. , 2002, Nursing in critical care.

[89]  Terry Anderson,et al.  On-Line Forums: New Platforms for Professional Development and Group Collaboration , 2006, J. Comput. Mediat. Commun..

[90]  Jack Mezirow,et al.  Fostering Critical Reflection in Adulthood: A Guide to Transformative and Emancipatory Learning , 1990 .

[91]  S. Brookfield Understanding and Facilitating Adult Learning , 1986 .

[92]  Judith B. Pena-Shaff,et al.  An Epistemological Framework for Analyzing Student Interactions in Computer-Mediated Communication Environments , 2001 .

[93]  Michael Davis,et al.  Cooperation vs. Deliberation: Computer Mediated Conferencing and the Problem of Argument in International Distance Education. , 2002 .

[94]  Lawrence Stenhouse,et al.  The Study of Samples and the Study of Cases , 1980 .

[95]  Susan C. Herring,et al.  Computer-mediated communication on the internet , 2005, Annu. Rev. Inf. Sci. Technol..

[96]  David Hung,et al.  Personalised knowledge representations: the missing half of online discussions , 2002, Br. J. Educ. Technol..

[97]  Timothy Koschmann,et al.  Cscl : Theory and Practice of An Emerging Paradigm , 1996 .

[98]  Daniel V. Eastmond Alone but Together: Adult Distance Study through Computer Conferencing , 1995 .

[99]  Marlene Scardamalia,et al.  Computer Support for Knowledge-Building Communities , 1994 .

[100]  D. Garrison,et al.  Critical thinking, cognitive presence, and computer conferencing in distance education , 2001 .

[101]  Selma Leitão,et al.  The Potential of Argument in Knowledge Building , 2000, Human Development.

[102]  Karen A. Maitland,et al.  Moral Judgment as a Function of Peer Group Interaction. , 1974 .

[103]  Miika Marttunen,et al.  Learning of Argumentation in Face-to-Face and E-Mail Environments. , 1998 .

[104]  Mahnaz Moallem,et al.  An interactive online course: A collaborative design model , 2003 .

[105]  D. Campbell III. “Degrees of Freedom” and the Case Study , 1975 .

[106]  R. W. Burniske Acts of inquiry in digital dramas: A study of student-generated questions in a global, telecollaborative learning activity , 2004 .

[107]  Sharan B. Merriam,et al.  Qualitative research and case study applications in education , 1998 .

[108]  Blythe McVicker Clinchy,et al.  Women s ways of knowing: The development of self , 1988 .

[109]  Elizabeth J. Burge,et al.  Learning in a computer conferenced contexts: The learner''s perspective , 2008 .

[110]  Raul P. Lejano,et al.  Technology and Institutions , 2008 .

[111]  L. Harasim Educational Applications of Computer Conferencing , 1986 .

[112]  Anne-Nelly Perret-Clermont,et al.  The social construction of meaning and cognitive activity in elementary school children , 1991, Perspectives on socially shared cognition.

[113]  Miika Marttunen Commenting on Written Arguments as a Part of Argumentation Skills — comparison between students engaged in traditional vs on‐line study , 1992 .

[114]  M. Azmitia,et al.  Friendship, transactive dialogues, and the development of scientific reasoning , 1993 .

[115]  Wanda J. Orlikowski,et al.  Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other? , 2001, MIS Q..

[116]  Evelyn Ting,et al.  Course Design, Instruction, and Students' Online Behaviors: A Study of Instructional Variables and Students' Perceptions of Online Learning. , 1998 .

[117]  Paul S. Goodman,et al.  Technology and Organizations , 1990 .

[118]  K. Weick The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster , 1993 .

[119]  A. Strauss,et al.  Grounded theory , 2017 .

[120]  Linda M. Harasim,et al.  Online Education: Perspectives on a New Environment , 1990 .

[121]  Patsy L. Duphorne,et al.  The Effect of Three Computer Conferencing Designs on Critical Thinking Skills of Nursing Students , 2005 .

[122]  Bertram C. Bruce,et al.  Theory and Research on Teaching as Dialogue , 2001 .

[123]  Linda Lohr,et al.  A case study of Chinese student’s attitudes toward their first online learning experience , 2003 .

[124]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[125]  Terry Anderson,et al.  E-Learning in the 21st Century: A Community of Inquiry Framework for Research and Practice , 2016 .

[126]  M. Wittrock Handbook of research on teaching , 1986 .

[127]  James Boyle,et al.  Factors influencing the success of computer mediated communication (CMC) environments in university teaching: a review and case study , 2000, Comput. Educ..