Produkte zum IT-gestützten Social Networking in Unternehmen

KernpunkteDer Beitrag beschäftigt sich mit der Verwendung von Social-Networking-Diensten (Social Networking Services) im Unternehmenskontext.Social-Networking-Dienste unterstützen Unternehmen dabei, ihr Humankapital besser auszuschöpfen.Social-Networking-Dienste können ein zentrales Element der Expertensuche im Unternehmen sein.Neben offenen Social-Networking-Diensten entwickelt sich ein Markt für Software zum Aufbau geschlossener, nur im Intranet zugreifbarer und unternehmensindividuell anpassbarer und integrierbarer Social-Networking-Dienste.AbstractThe use of Social Networking Services for private purposes has been increasing considerably in the past few years. In the same time companies started to experiment with such services to support formal and informal communication and networking among their employees.This article gives an overview of services and application for IT-supported Social Networking in companies. First, the authors place Social Networking Services in the context of Web 2.0 and Social Software. Thereupon, they discuss the benefits and the motivation of the deployment of Social Networking Software in companies, and introduce some specific IT solutions. Finally, they also address necessary future developments in the field of Social Networking Services.

[1]  Mark S. Granovetter The Strength of Weak Ties , 1973, American Journal of Sociology.

[2]  M. Ackerman Augmenting the organizational memory: a field study of answer garden , 1994, CSCW '94.

[3]  Mark S. Ackerman,et al.  Answer Garden 2: merging organizational memory with collaborative help , 1996, CSCW '96.

[4]  B. Wellman An electronic group is virtually a social network. , 1997 .

[5]  Mark S. Ackerman,et al.  Just talk to me: a field study of expertise location , 1998, CSCW '98.

[6]  Etienne Wenger,et al.  Communities of Practice: Learning, Meaning, and Identity , 1998 .

[7]  E. Wenger Communities of Practice: Learning, Meaning, and Identity , 1998 .

[8]  Peter Van Dijck,et al.  Review of The tipping point: how little things can make a big difference by Malcom Gladwell. Little Brown & Company. , 2001 .

[9]  B. Wellman Computer Networks As Social Networks , 2001, Science.

[10]  Volker Wulf,et al.  Sharing Expertise: Beyond Knowledge Management , 2002 .

[11]  César A. Hidalgo,et al.  Scale-free networks , 2008, Scholarpedia.

[12]  M. Huysman,et al.  Expertise Finding: Approaches to Foster Social Capital , 2004 .

[13]  Bonnie A. Nardi,et al.  NetWORKers and their Activity in Intensional Networks , 2002, Computer Supported Cooperative Work (CSCW).

[14]  David Teten and Scott Allen The Virtual Handsake. Opening Doors and Closing Deals Online , 2005 .

[15]  R. Cross,et al.  A practical guide to social networks. , 2005, Harvard business review.

[16]  Kathrin M. Möslein,et al.  Identities Management for E-Commerce and Collaboration Applications , 2005, Int. J. Electron. Commer..

[17]  A. Furnham The Psychology of Behaviour at Work - The Individual in the Organization Adrian Furnham The Psychology of Behaviour at Work - The Individual in the Organization Psychology Press 821pp £16.95 1 84169 504 184169504 [Formula: see text]. , 2005, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[18]  Michael Schwind,et al.  Scale-free networks , 2006, Wirtschaftsinf..

[19]  Andrew McAfee,et al.  Enterprise 2.0: the dawn of emergent collaboration , 2006, IEEE Engineering Management Review.

[20]  Tim Reichling ExpertFinding: Auffinden von Experten in großen Organisationen , 2006, Mensch & Computer.

[21]  A. Richter,et al.  Social Software - Status quo und Zukunft , 2007 .

[22]  Tim O'Reilly,et al.  What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software , 2007 .

[23]  H. Jennings,et al.  Who Shall Survive , 2007 .

[24]  F. Renz Praktiken des Social Networking , 2008 .