Development through Information Technology in Developing Countries: Experiences from an Indian State

Kerala, one of the federal states of India, is a region known for its high levels of achievements in education, healthcare and social justice despite low per capita income. In line with global trends, in 1998 the government of Kerala formulated an Information Technology (IT) policy. The policy aims at increased application of IT in all walks of life, enhancing the IT industry base, creating a robust state information infrastructure and creating human resources for IT. The paper discusses the government's initiatives, achievements and limitations in the implementation of the IT policy. The paper identifies the pitfalls in the present IT policy and suggests suitable solutions. The study shows that, in spite of financial constraints, Kerala has made significant achievements in E‐governance. The findings of the study also reveal the need for better strategies for promotion of IT industries and PC penetration. The paper also emphasises the need to mobilise additional resources to achieve the policy objectives.