Framework for Benefits Realization in e- Government Interoperability Efforts

The purpose of this position paper is to generate support for research into benefits realization in egovernment interoperability projects. As e-Government practice matures, one can observe a shift in focus towards quality management, evaluation and ultimately a quest for realized benefits. Hence, Norway, like many countries, is now attempting to introduce practices related to benefits management or benefits realization (BM/BR). However, BM is in many ways an immature field with limited studies available.