Speech-Based UI Design for the Automobile

In this chapter we discuss a variety of topics relating to speech-based user interfaces for use in an automotive environment. We begin by presenting a number of design principles for the design of such interfaces, derived from several decades of combined experience in the development and evaluation of spoken user interfaces (UI) for automobiles, along with three case studies of current automotive navigation interfaces. Finally, we present a new model for speech-based user interfaces in automotive environments that recasts the goal of the UI from supporting the navigation among and selection from multiple states to that of selecting the desired command from a short list. We also present experimental evidence that UIs based on this approach can impose significantly lower cognitive load on a driver than conventional UIs. This work may not be copied or reproduced in whole or in part for any commercial purpose. Permission to copy in whole or in part without payment of fee is granted for nonprofit educational and research purposes provided that all such whole or partial copies include the following: a notice that such copying is by permission of Mitsubishi Electric Research Laboratories, Inc.; an acknowledgment of the authors and individual contributions to the work; and all applicable portions of the copyright notice. Copying, reproduction, or republishing for any other purpose shall require a license with payment of fee to Mitsubishi Electric Research Laboratories, Inc. All rights reserved. Copyright c © Mitsubishi Electric Research Laboratories, Inc., 2008 201 Broadway, Cambridge, Massachusetts 02139 Handbook of Research on User Interface Design and Evaluation for Mobile Technology Hershey • New York InformatIon scIence reference Volume I Joanna Lumsden National Research Council of Canada Institute for Information Technology – e-Business, Canada Acquisitions Editor: Kristin Klinger Development Editor: Kristin Roth Senior Managing Editor: Jennifer Neidig Managing Editor: Sara Reed Copy Editor: Joy Langel, Katie Smalley, and Angela Thor Typesetter: Jeff Ash Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Information Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue, Suite 200

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