Quantifying the effects of driver non-compliance and communication system failure in the performance of real-time bus control strategies

Control strategies that prevent bus bunching allow for improvement to the level of service offered by a transit corridor as well as reducing travel time and its variability, thus providing higher reliability to the user. Several optimization models based on the use of real-time information have been shown to achieve this, through the planning of holding of the buses at bus stops. In the majority of the cases the benefits of these models have been estimated assuming ideal operational conditions while only few of them have been tested in real conditions. However, neither the simulation experiment, nor the real implementations have quantified the effects of real-life phenomena that harm the performance of the system, preventing it from achieving the full potential of these control schemes.