Employee involvement, the quality of training and the learning environment: an individual level analysis

Theories such as human capital theory, the metaphors of learning and the high involvement work paradigm all suggest that the quality of training and learning varies along a number of axes. This paper shows how these theoretical insights have been translated into questions used in a UK survey of 6,829 employees carried out in 2006. Like other studies, the paper confirms that the incidence of training is related to a range of individual characteristics. However, the quality of the experience and the extent to which employees learn on-the-job is determined much more by the way in which work is organised and in particular, the extent to which employees are involved in workplace decisions. This suggests that the organisation of work is a crucial determinant of the quality as well as the quantity of training and learning.

[1]  Masanori Hashimoto,et al.  Firm-Specific Human Capital as a Shared Investment , 2001 .

[2]  Stephen Wood,et al.  Getting the Measure of the Transformed High-Performance Organization , 1999 .

[3]  P. O'Connell,et al.  Does Training Generally Work? The Returns to in-Company Training , 1999, SSRN Electronic Journal.

[4]  A. Booth,et al.  Unions, Work-Related Training, and Wages: Evidence for British Men , 2003, SSRN Electronic Journal.

[5]  Leisa D. Sargent,et al.  High Performance Work Systems and Employee Experience of Work in the Service Sector: The Case of Aged Care , 2007 .

[6]  L. Unwin,et al.  Surveying the scene: learning metaphors, survey design and the workplace context , 2005 .

[7]  J. Forth,et al.  High-Involvement Management and Pay in Britain , 2004 .

[8]  S. Kirby,et al.  High-Involvement Management Practices, Trade Union Representation and Workplace Performance in Britain , 2005 .

[9]  P. Ainley Towards a Seamless Web or a New Tertiary Tripartism? The Emerging Shape of Post-14 Education and Training in England , 2003 .

[10]  Dora Scholarios,et al.  Employees and High-PerformanceWork Systems:Testinginside the Black Box , 2000 .

[11]  Getting the measure of training: A report on training statistics in Britain , 1997 .

[12]  D. Knoke,et al.  Beyond Profit? Sectoral Differences in High-Performance Work Practices , 2006 .

[13]  Stephen Wood,et al.  Comparing perspectives on high involvement management and organizational performance across the British economy , 2008 .

[14]  L. Sels 'More is not necessarily better': the relationship between the quantity and quality of training efforts , 2002 .

[15]  Stephen Wood,et al.  The reality of flexible work systems in Britain , 2006 .

[16]  Paul Osterman,et al.  Work Reorganization in an Era of Restructuring: Trends in Diffusion and Effects on Employee Welfare , 2000 .

[17]  A. Booth,et al.  Training in Europe , 2003, SSRN Electronic Journal.

[18]  T. Wall,et al.  Work enrichment and employee voice in human resource management-performance studies , 2007 .

[19]  F. Green,et al.  Teamwork, Productive Potential and Employee Welfare , 2009 .

[20]  Marie Evertsson Formal On-the-Job Training A Gender-Typed Experience and Wage-Related Advantage? , 2004 .

[21]  A. Sfard On Two Metaphors for Learning and the Dangers of Choosing Just One , 1998 .

[22]  G. Cole,et al.  Learning from other people at work , 2002 .

[23]  Adrian John Wilkinson,et al.  Direct Participation and Involvement , 2005 .

[24]  Alan Felstead,et al.  Britain's Training Statistics: A Cautionary Tale , 1999 .

[25]  Malcolm Patterson,et al.  Learning to Perform? A Comparison of Learning Practices and Organizational Performance in Profit- and Non-Profit-Making Sectors in the UK , 2007 .

[26]  Paul O'Connell,et al.  ‘It's a struggle’: the construction of the ‘new student’ in higher education , 2003 .

[27]  Alan Felstead,et al.  For better or worse? Non-standard jobs and high involvement work systems , 2004 .

[28]  Keith Leslie Whitfield,et al.  High-Performance Workplaces, Training, and the Distribution of Skills , 2000 .

[29]  M. Stevens A THEORETICAL MODEL OF ON-THE-JOB TRAINING WITH IMPERFECT COMPETITION , 1994 .

[30]  A. Booth,et al.  Trade Union Presence and Employer-Provided Training in Great Britain , 2004 .

[31]  Colin Green,et al.  The Incidence and Intensity of Employer Funded Training: Australian Evidence on the Impact of Flexible Work , 2004 .

[32]  J. Lave Teaching, as Learning, in Practice , 1996 .

[33]  John Paul MacDuffie,et al.  Do U.S. Firms Invest Less in Human Resources?: Training in the World Auto Industry , 1995 .

[34]  P. Osterman Skill, Training, and Work Organization in American Establishments , 1995 .

[35]  Sandra E. Black,et al.  Beyond the Incidence of Employer-Provided Training , 1998 .

[36]  Kim Hoque,et al.  The antecedents of training activity in British small and medium-sized enterprises , 2006 .

[37]  S. Machin,et al.  Trade Unions and Training Practices in British Workplaces , 1999 .

[38]  M. Shields Changes in the Determinants of Employer‐funded Training for Full‐time Employees in Britain, 1984–94 , 1998 .

[39]  Gloria Harrell-Cook,et al.  Manufacturing Advantage: Why High-Performance Work Systems Pay Off , 2001 .

[40]  Anthony M. Gould Inside the Workplace: Findings from the 2004 Workplace Employment Relations Survey, by Barbara Kersley, Carmen Alpin, John Forth, Alex Bryson, Helen Bewley, Gill Dix and Sarah Oxenbridge, London: Routledge, 2006, 408 pp., ISBN-10: 0-4153-7812-5 and ISBN-13: 978-0-41-537812-3 , 2007 .

[41]  Harley Frazis,et al.  Correlates of Training: An Analysis Using Both Employer and Employee Characteristics , 2000 .

[42]  A. Booth,et al.  Training and Labour Market Flexibility: Is There a Trade‐off? , 1998 .

[43]  Alison Fuller,et al.  Improving Working as Learning , 2009 .

[44]  F. Green,et al.  Changing Patterns of Task Discretion in Britain , 2004 .

[45]  L. Unwin,et al.  Grooving to the same tunes? , 2007 .

[46]  P. Urwin,et al.  Age and Participation in Vocational Education and Training , 2001 .

[47]  F. Green,et al.  Work skills in Britain, 1986-2001 , 2002 .

[48]  L. Unwin,et al.  Learning as Apprentices in the Contemporary UK Workplace: creating and managing expansive and restrictive participation , 2003 .