Business Process Change: A Study of

[1]  Mark M. Klein,et al.  Reengineering Methodologies and Tools , 2017 .

[2]  Thomas H. Davenport,et al.  The New Industrial Engineering: Information Technology and Business Process Redesign , 2011 .

[3]  Albert H. Segars,et al.  Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation , 1996, MIS Q..

[4]  William J. Kettinger,et al.  Information architectural design in business process reengineering , 1996, J. Inf. Technol..

[5]  Varun Grover,et al.  Special Section: Toward a Theory of Business Process Change Management , 1995, J. Manag. Inf. Syst..

[6]  Shouhong Wang,et al.  The Implementation of Business Process Reengineering , 1995, J. Manag. Inf. Syst..

[7]  Donna B. Stoddard,et al.  Reengineering: Business Change of Mythic Proportions? , 1994, MIS Q..

[8]  Michael J. Earl,et al.  The new and the old of business process redesign , 1994, J. Strateg. Inf. Syst..

[9]  J. Daniel Couger,et al.  (Un)Structured Creativity in Information Systems Organizations , 1993, MIS Q..

[10]  Prashant Palvia,et al.  A field examination of system life cycle techniques and methodologies , 1993, Inf. Manag..

[11]  Thomas H. Davenport,et al.  Process Innovation: Reengineering Work Through Information Technology , 1992 .

[12]  Yoji Akao,et al.  Quality Function Deployment : Integrating Customer Requirements into Product Design , 1990 .

[13]  R. Mason,et al.  Can information technology revitalize your customer service , 1990 .

[14]  F. W. McFarlan,et al.  Portfolio approach to information systems , 1989 .

[15]  K. Eisenhardt Building theories from case study research , 1989, STUDI ORGANIZZATIVI.

[16]  Jahangir Karimi,et al.  A Framework for Comparing Information Engineering Methods , 1988, MIS Q..

[17]  T. Winograd,et al.  Understanding computers and cognition , 1987 .

[18]  Albert B. Cherns,et al.  The Principles of Sociotechnical Design , 1976 .

[19]  William A. Pasmore,et al.  Creating strategic change : designing the flexible, high-performing organization , 1994 .

[20]  M. Hammer,et al.  Reengineering the Corporation , 1993 .

[21]  Allan L. Scherr,et al.  A New Approach to Business Processes , 1993, IBM Syst. J..

[22]  Michael Hammer,et al.  Reengineering Work: Don’t Automate, Obliterate , 1990 .

[23]  C. Pava Managing new office technology : an organizational strategy , 1984 .