On the single-server retrial queue

In this work, we review the stochastic decomposition for the number of customers in M/G/1 retrial queues with reliable server and server subjected to breakdowns which has been the subject of investigation in the literature. Using the decomposition property of M/G/1 retrial queues with breakdowns that holds under exponential assumption for retrial times as an approximation in the non-exponential case, we consider an approximate solution for the steady-state queue size distribution.