Grau de informatização de empresas: um modelo estrutural aplicado ao setor industrial do estado de São Paulo

The diffusion of Information Technology (IT) is evidenced through a process that can be named "Informatization", which permeates our society and businesses. Business managers need instruments to evaluate the organizational use of IT. This paper presents a model for evaluating the organizational use of IT based on the measurement of the Informatization Level (IL) construct. Five evaluation dimensions (factors) were considered: IT organizational use, IT impacts, IT application attributes, IT infra-structure and IT governance. The model developed was based on data collected from a sample of 830 industrial companies in the Brazilian state of Sao Paulo and structural equation modeling was employed to develop and validate the IL. The construct complied with reliability requirements and internal validity also showing external validity, as the hypothesis of being related to the company size and not related to IT investments was confirmed.

[1]  Peter Weill,et al.  The Relationship Between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector , 1992, Inf. Syst. Res..

[2]  M. Markus,et al.  Banking on information technology: converting IT spending into firm performance , 1993 .

[3]  Soo Kyoung Lim.  A framework to evaluate the informatization level , 2001 .

[4]  Christina Soh,et al.  How IT Creates Business Value: A Process Theory Synthesis , 1995, ICIS.

[5]  Vijay Gurbaxani,et al.  A process oriented framework for assessing the business value of information technology , 1995, DATB.

[6]  Martha Grabowski,et al.  Linking information systems application portfolios and organizational strategy , 1993 .

[7]  R. Bagozzi,et al.  On the nature and direction of relationships between constructs and measures. , 2000, Psychological methods.

[8]  Niv Ahituv,et al.  The benefits of using information systems , 2000, CACM.

[9]  Mo Adam Mahmood,et al.  A Comprehensive Model for Measuring the Potential Impact of Information Technology on Organizational Strategic Variables , 1991 .

[10]  D. Sciuto,et al.  Information systems check-up as a leverage for SME development , 2002 .

[11]  J. H. Lucas.  The business value of information technology: a historical perspective and thoughts for future research , 1993 .

[12]  C. Fornell,et al.  Foundations of the American Customer Satisfaction Index , 2000 .

[13]  Qing Hu,et al.  Evaluating the impact of IT investments on productivity: a causal analysis at industry level , 2005, Int. J. Inf. Manag..

[14]  Thompson S. H. Teo,et al.  An empirical study of the performance impact of computerization in the retail industry , 1998 .