The Investigation of Green Best Practices for Hotels in Taiwan

Abstract Evaluating green best practices for a hotel is a complex and challenging issue because the measures often involve in a set of qualitative criteria which are in essence linguistic and interdependent. To tackle this kind of issue, this paper proposes a framework which utilizes the fuzzy set theory to elucidate the linguistic information and the analytic hierarchy process(AHP) to address the complicated criteria. A case company—the hotel of green best practice in Taiwan is studied to demonstrate the proposed framework. A group of specialists in the case one was formed to determine the category, and alternatives for the green practices. The results based on the proposed framework reveal that the more important green practices including commitment to environmental practices, recycling and reuse, energy efficiency and conservation, lighting, water efficiency and conservation, landscape, pest management, hazardous and toxic substances, transportation, purchasing.

[1]  Andreas R. Ziegler,et al.  The influence of different characteristics of the EU environmental management and auditing scheme on technical environmental innovations and economic performance , 2006 .

[2]  Basim Al-Najjar,et al.  Selecting the most efficient maintenance approach using fuzzy multiple criteria decision making , 2003 .

[3]  A. Hu,et al.  Critical factors for implementing green supply chain management practice , 2010 .

[4]  Kathleen Segerson,et al.  Assessing Voluntary Programs to Improve Environmental Quality , 2002 .

[5]  T. Saaty,et al.  The Analytic Hierarchy Process , 1985 .

[6]  Kwok Hung Lau,et al.  Benchmarking green logistics performance with a composite index , 2011 .

[7]  Ming-Lang Tseng,et al.  Using hybrid method to evaluate the green performance in uncertainty , 2011, Environmental monitoring and assessment.

[8]  Ching-Hsue Cheng,et al.  Evaluating the best main battle tank using fuzzy decision theory with linguistic criteria evaluation , 2002, Eur. J. Oper. Res..

[9]  M. Frondel,et al.  End-of-Pipe or Cleaner Production? An Empirical Comparison of Environmental Innovation Decisions Across OECD Countries , 2007 .

[10]  Madhu Khanna,et al.  Non-mandatory Approaches to Environmental Protection , 2002 .

[11]  Madhu Khanna,et al.  Incentives for Environmental Self-Regulation and Implications for Environmental Performance , 2004 .

[12]  Shyi-Ming Chen,et al.  Forecasting enrollments based on fuzzy time series , 1996, Fuzzy Sets Syst..