Automating the Public Sector and Organizing Accountabilities

The official version of this paper is available on the Communications of the Association for Information Systems website: http://aisel.aisnet.org/cais/vol26/iss1/1/. The AIS owns the copyright to this article and the version below may only be used for not-for-profit purposes.

[1]  D. West Digital Government: Technology and Public Sector Performance , 2007 .

[2]  John A. Taylor,et al.  Governing in the Information Age , 1998 .

[3]  Kristin R. Eschenfelder,et al.  Behind the Web site: An inside look at the production of Web-based textual government information , 2004, Gov. Inf. Q..

[4]  Jungwoo Lee,et al.  Developing fully functional E-government: A four stage model , 2001, Gov. Inf. Q..

[5]  Christopher J. Davis,et al.  Through the Eyes of Experts: A Socio-Cognitive Perspective on the Automation of Fingerprint Work , 2007, MIS Q..

[6]  M. J. Moon The Evolution of E-Government among Municipalities: Rhetoric or Reality? , 2002 .

[7]  Dave Gelders,et al.  Public information provision about policy intentions: The Dutch and Belgian experience , 2005, Gov. Inf. Q..

[8]  H. Nissenbaum Accountability in a computerized society , 1997 .

[9]  Michael Grimsley,et al.  e-Government information systems: Evaluation-led design for public value and client trust , 2007, Eur. J. Inf. Syst..

[10]  Harold Maurice Collins,et al.  The Shape of Actions: What Humans and Machines Can Do , 1998 .

[11]  Lisa A. Ennis E-government: From vision to implementation , 2006, J. Assoc. Inf. Sci. Technol..

[12]  Terry Young,et al.  The Vision and Reality of 'Connecting For Health': Tensions, Opportunities, and Policy Implications of the UK National Programme , 2008, Commun. Assoc. Inf. Syst..

[13]  A. Strauss,et al.  Basics of Qualitative Research , 1992 .

[14]  Ariel J. Feldman,et al.  Security Analysis of the Diebold AccuVote-TS Voting Machine , 2007, EVT.

[15]  Izak Benbasat,et al.  IT Mediated Customer Services in E-Government: A Citizen's Perspective , 2009, Commun. Assoc. Inf. Syst..

[16]  M. Noorman Mind the gap : a critique of human/technology analogies in artificial agents discourse , 2009 .

[17]  W. Wong,et al.  Does E‐Government Promote Accountability? A Comparative Analysis of Website Openness and Government Accountability , 2004 .

[18]  Rachel Silcock What is E-government , 2001 .

[19]  Thomas B. Sheridan,et al.  Telerobotics, Automation, and Human Supervisory Control , 2003 .

[20]  Lucas D. Introna,et al.  Picturing Algorithmic Surveillance: The Politics of Facial Recognition Systems , 2002, Surveillance & Society.

[21]  Christopher Weare,et al.  THE INTERNET AND DEMOCRACY: THE CAUSAL LINKS BETWEEN TECHNOLOGY AND POLITICS , 2002 .

[22]  Thompson S. H. Teo,et al.  A model for Web adoption , 2004, Inf. Manag..

[23]  Helen Nissenbaum,et al.  Computing and accountability , 1994, CACM.

[24]  Helen Nissenbaum,et al.  Bias in computer systems , 1996, TOIS.

[25]  Madeleine Akrich,et al.  The De-scription of Technical Objects , 1992 .

[26]  T. Schillemans Verantwoording in de schaduw van de macht. Horizontale verantwoording bij zelfstandige uitvoeringsorganisaties , 2007 .

[27]  M. Smith,et al.  Confianza a la Chilena: a comparative study of how e-services influence public sector institutional trustworthiness and trust , 2007 .

[28]  Christopher G. Reddick,et al.  Citizen interaction with e-government: From the streets to servers? , 2005, Gov. Inf. Q..

[29]  M. Bovens,et al.  From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control , 2002 .

[30]  B. Tversky,et al.  The shape of action. , 2011, Journal of experimental psychology. General.

[31]  Antonio Cordella,et al.  The Role of Information and Communication Technology in Building Trust in Governance: Towards Effectiveness and Results , 2005 .

[32]  Jeroen van den Hoven,et al.  ICT and Value Sensitive Design , 2006, The Information Society.

[33]  Helen Nissenbaum,et al.  Shaping the Web: Why the Politics of Search Engines Matters , 2000, Inf. Soc..

[34]  Kim Viborg Andersen,et al.  E-government and Public Sector Process Rebuilding: Dilettantes, Wheel Barrows, and Diamonds , 2006 .

[35]  Patrick Dunleavy,et al.  Digital Era Governance: IT Corporations, the State, and e-Government , 2007 .

[36]  David R. Firth,et al.  Communications of the Association for Information Systems , 2011 .

[37]  J. Fountain Building the Virtual State: Information Technology and Institutional Change , 2001 .

[38]  Deborah G. Johnson Computer systems: Moral entities but not moral agents , 2006, Ethics and Information Technology.

[39]  A. Borgmann Technology and the character of contemporary life , 1984 .

[40]  J. Kallinikos Farewell to constructivism: technology and context-embedded action , 2004 .

[41]  Jane E. Fountain Toward a Theory of Federal Bureaucracy for the Twenty-First Century , 2002 .

[42]  Shay David Opening the sources of accountability , 2004, First Monday.