A review on benchmarking of supply chain performance measures

Purpose – The purpose of this paper is to redress the imbalances in the past literature of supply chain benchmarking and enhance data envelopment analysis (DEA) modeling approach in supply chain benchmarking.Design/methodology/approach – The paper is sorted into sections: benchmarking, definitions, concepts and literature survey, supply chain benchmarking, problems in supply chain benchmarking, existing tools used in benchmarking, problems in existing tools and motivation of using DEA as a supply chain benchmarking tool. A range of recently published (1995‐2004) works is referred and aims to provide insights into possible new research focus in supply chain benchmarking.Findings – Provides information about new trends in supply chain benchmarking and what are the existing problems. Recognizes the lack of mathematical modeling tool in addressing this issue.Research limitations/implications – Supply chain benchmarking is gearing towards a holistic approach. DEA is deemed to be an appropriate benchmarking too...

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