论文信息 - The strategic use of expert systems for risk management in the insurance industry

The strategic use of expert systems for risk management in the insurance industry

Abstract The applications focus and development history of two large expert systems for underwriting life insurance cases are used to consider the linkage between business strategy and project focus for major information systems development. It is shown that the project selection and evolution processes of these two companies have resulted in two distinctly different expert system applications, the product of their respective business positioning. The article also presents a detailed description of how expert systems can be used to enhance the productivity and effectiveness of risk management in the life insurance business.

[1] Michael R. Vitale,et al. Creating Competitive Advantage with Interorganizational Information Systems , 1988, MIS Q..

[2] Michael Hammer,et al. Reengineering Work: Don’t Automate, Obliterate , 1990 .

[3] Yannis Bakos,et al. Information Technology and Corporate Strategy: A Research Perspective , 2015, MIS Q..

[4] David S. Prerau. Selection of an Appropriate Domain for an Expert System , 1985, AI Mag..

[5] Vice President,et al. An Introduction to Expert Systems , 1989 .

[6] Blake Ives,et al. The information system as a competitive weapon , 1984, CACM.

[7] Richard Bailey. Underwriting in life and health insurance companies , 1985 .

[8] Patrick Henry Winston,et al. Amplifying Expertise with Expert Systems , 1986 .

[9] Edward A. Feigenbaum,et al. The rise of the expert company , 1988 .

[10] John J. Sviokla,et al. Putting expert systems to work , 1988 .

[11] R D Cebul. Decision Making Research at the Interface Between Descriptive and Prescriptive Studies , 1988, Medical decision making : an international journal of the Society for Medical Decision Making.