1 Cynthia Beath was the accepting Senior Editor for this article. 2 We are indebted to the following people for their contributions to WD’s vigilant information systems, for managing the dashboard project, and for the contributions to this paper: John Coyne, Senior Vice President, Worldwide Operations; Chee Pang Sin, Director of Information Technology, Western Digital; Asia; Tom McDorman, Vice President and Managing Director, WD Asia; and Richard Chang, Staff Data Base Administrator, Asia. ten. In such dynamic supply chains, vigilant information systems are needed to respond quickly.