A method for DEVS simulation of e-commerce processes for integrated business and technology evaluation (WIP)

Performance evaluation of electronic commerce processes requires an integrated vision of the capacities offered by computational resources, website functionalities, and resulting financial outcomes. Simulation allows trying out alternative business configurations before implementation. This requires a method that articulates models construction of business and technological resources. DEVS is a modeling framework for discrete event simulation based on systems theory, with resources to model complexity and stochastic behavior. This work is intended to propose a DEVS models design method for simulating electronic commerce processes. This method is implemented in DEVSJAVA tool and is proved by developing a B2C real case study involving a retail company of electronic items, information technology, and household goods.