An implementation model for quality assurance

The implementation of quality assurance has been focused on establishing documented systems. This focus is largely due the systematic nature of this quality approach (8). In order to maximize the benefits of Quality Assurance, it is necessary to address such important factors as corporate culture, structure, leadership and national culture of the organization. Indeed, these factors are critical for the implementation of any strategy. This paper proposes a coherent Quality Assurance implementation model that incorporates the above four factors. The proposed tenets of corporate culture, structure, leadership, and national culture are fit with the elements of Quality Assurance as well as with one another. This fit is likely to ensure a successful Quality Assurance implementation.

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