PRÁTICAS DE GESTÃO DO CONHECIMENTO EM INSTITUIÇÕES DE ENSINO SUPERIOR: UMA ANÁLISE CIENTOMÉTRICA SISTEMÁTICA E CRÍTICA

de GC: Questões culturais: como a centralização na figura de uma pessoa; Procedurais (relativas a métodos ou processos): Como processos não padronizados ou documentados; Questões relativas a recursos: Como o não querer ou não saber como compartilhar o conhecimento ou como utilizar práticas que facilitem esse compartilhamento; Questões organizacionais: como setores ou pessoas sobrecarregados enquanto outros não.

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