Rapid EO disaster mapping service: added value, feedback and perspectives after 4 years of charter actions

Thanks to the International Charter "Space and Major Disasters", rapid mapping of disaster events using EO imagery now has a history. An insight from the viewpoint of a crisis information operator is given on the geo-information service provided within this framework. Action chronology and map products are scrutinized. Finally, the rapid mapping service's future is discussed in the light of international programs and coordination.