Mood Tracking in Virtual Meetings

Awareness of own and of other people's mood are prerequisite to a reflective learning process which allows people to consciously change their perception of, attitude towards and behaviour in future work situations. In this paper we investigate the usage and usefulness of the MoodMap App – an application for tracking own mood and creating awareness about the mood of team members in virtual meetings. Our study shows that especially the possibility to compare own mood to the mood of others' is perceived as useful and therefore enhances interpersonal communication in virtual team settings. Whilst users express an interest in tracking own mood, they need to relate their mood to the current context, and wish to receive feedback or other helpful input from the app in order to achieve propitious reflective learning.