A model for evaluating QoE of mobile Internet services

In recent years, with the increasingly intense competition in mobile Internet services, both network operators and application developers pay more and more attention to Quality of Experience (QoE). However, there is no universal QoE evaluation model and method for mobile Internet services. In this paper, we propose a universal QoE model and evaluation method for mobile Internet services from a mobile application perspective. The QoE value obtained through our model is the overall subjective feelings of end-users for a mobile application in specific network, instead of simple “Excellent” or “Good”.

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