An e-Learning Environment to Enhance Quality in Collaborative Design - How to Build Intelligent Assistants and 'Filters' between Them.

At the beginning of the 1970s new problems arose that were difficult to model and techniques were developed for multi-criteria analysis to define the quality as the complexity of the phenomena did not allow them to be reduced to a single function. At the same time, quality was rediscovered in everyday and technical language, both during the enthusiastic and pioneering computer era (Pirsig, 1974) and that of the Free Software Foundation founded by R. Stallman in 1983 (FSF, 1983) and by standards entities with the ISO 9000 series in the 1990s.