Work Practices, Nomadicity and the Mediational Role of Technology

1. Advancing the understanding of nomadicity Over the past number of years new forms of work have emerged and developed, particularly in the service and education sector, and, more broadly, with regards to information work. One of the key characteristics of such forms of work, and particularly information work, is the potential (and often the need) for nomadic practices, since workers mainly deal with something that can be represented digitally and taken to or accessed from different locations. In other words, work activities in certain professional contexts can and often must be detached from stable premises, and performed when and where it suits the workers' needs (Davis 2002). In fact, increasing attention is being paid to what is here called modern nomadicity and that involves engaging with work activities across different locations based on the availability of the resources that are necessary for accomplishing them (de Carvalho et al. 2011). Several studies have addressed issues related to nomadic practices and the design of technologies to support those involved with them, addressing a broad range of issues varying according to the particular field of enquiry within which they were conducted. For instance, in Ubiquitous Computing and Business Information Systems, researchers have been addressing the development of mobile and pervasive technologies and technological affordances, which can be translated into specific performances when used in individual and organisational practices In turn, HCI researchers have been concerned with the usability of portable devices and the development of methods for accurately assessing it (Weiss 2002; Coursaris and Kim 2006; Johansson et al. 2006). In CSCW, the focus has been directed towards the use of computing technologies to mediate social and collaborative activities in and across different locations and towards an understanding of how different spaces are inhabited and transformed in places as work gets accomplished, i.e. a concern with issues to do with articulation and mobilisation work as well as with place-making activities (Perry et al. Notwithstanding this body of research on the topic, there is room still for in-depth investigation of nomadic work/life practices. As previously noted, there are several nuances involved in understanding the notion of nomadicity, and the different definitions of nomadicity found in the literature are proof of that. For instance, Su and Mark (2008) define nomadicity as an extreme form of mobile work that encompasses people being constantly on the move, usually travelling long distances, working wherever they happen to …

[1]  Kenton O'Hara,et al.  Dealing with mobility: understanding access anytime, anywhere , 2001, TCHI.

[2]  Roderick Murray-Smith Empowering People Rather Than Connecting Them , 2009, Int. J. Mob. Hum. Comput. Interact..

[3]  Mikael Wiberg,et al.  Anytime, Anywhere in the Context of Mobile Work , 2005 .

[4]  Luigina Ciolfi,et al.  Understanding spaces as places: extending interaction design paradigms , 2004, Cognition, Technology & Work.

[5]  Chiara Rossitto,et al.  Managing work at several places: a case of project work in a nomadic group of students , 2007, ECCE '07.

[6]  Michelle Shumate,et al.  Boundaries and Role Conflict When Work and Family are Colocated: A Communication Network and Symbolic Interaction Approach , 2004 .

[7]  Penny Hagen,et al.  Balancing work, life and other concerns: a study of mobile technology use by Australian freelancers , 2006, NordiCHI '06.

[8]  Aparecido Fabiano Pinatti de Carvalho,et al.  The Making of Nomadic Work: Understanding the Mediational Role of ICTs , 2011 .

[9]  Lada Gorlenko,et al.  No wires attached: Usability challenges in the connected mobile world , 2003, IBM Syst. J..

[10]  Michael Koch,et al.  Ubiquitous Computing , 2001, CSCW-Kompendium.

[11]  Carsten Sørensen,et al.  On mobility and context of work: exploring mobile police work , 2004, 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the.

[12]  Carsten Sørensen,et al.  Fluid Interaction in Mobile Work Practices , 2004 .

[13]  Gabrielle Durepos Reassembling the Social: An Introduction to Actor‐Network‐Theory , 2008 .

[14]  Matti Vartiainen,et al.  Mobile Virtual Work - Concepts, Outcomes and Challenges , 2006, Mobile Virtual Work - A New Paradigm?.

[15]  Christian Heath,et al.  Mobility in collaboration , 1998, CSCW '98.

[16]  Matti Vartiainen,et al.  Mobile Virtual Work - A New Paradigm? , 2005 .

[17]  Luigina Ciolfi,et al.  Social Aspects of Place Experience in Mobile Work/Life Practices , 2012, COOP.

[18]  Julia Gluesing,et al.  Mobile work, mobile lives : cultural accounts of lived experiences , 2008 .

[19]  Mark Perry,et al.  Designing for mobility, collaboration and information use by blue-collar workers , 2001, SIGG.

[20]  Andrew Harrison,et al.  The distributed workplace : sustainable work environments , 2003 .

[21]  Elizabeth F. Churchill,et al.  Work/place: mobile technologies and arenas of activity , 2001, SIGG.

[22]  Darragh Murphy,et al.  Understanding Real World Practices : a Place-Centred Study of Mobile Workers , 2006 .

[23]  Chiara Rossitto,et al.  On a Mission without a Home Base: Conceptualizing Nomadicity in Student Group Work , 2006, COOP.

[24]  Scott Weiss Handheld usability , 2002, DIS '02.

[25]  Paul Dourish,et al.  Re-space-ing place: "place" and "space" ten years on , 2006, CSCW '06.

[26]  Parag C. Pendharkar,et al.  Human-computer interaction issues for mobile computing in a variable work context , 2004, Int. J. Hum. Comput. Stud..

[27]  Richard Harper People versus Information: The Evolution of Mobile Technology , 2003, Mobile HCI.

[28]  Gloria Mark,et al.  Article in Press Pervasive and Mobile Computing ( ) – Pervasive and Mobile Computing Making Infrastructure Visible for Nomadic Work , 2022 .

[29]  Kenton O'Hara,et al.  Place as a Practical Concern of Mobile Workers , 2003 .

[30]  Chiara Rossitto,et al.  Understanding Constellations of Technologies in Use in a Collaborative Nomadic Setting , 2014, Computer Supported Cooperative Work (CSCW).

[31]  Brigitte Jordan,et al.  LIVING A DISTRIBUTED LIFE: MULTILOCALITY AND WORKING AT A DISTANCE , 2008 .

[32]  PerryMark,et al.  Designing for mobility, collaboration and information use by blue-collar workers , 2001 .

[33]  Justine Humphry,et al.  Officing: Mediating Time and the Professional Self in the Support of Nomadic Work , 2014, Computer Supported Cooperative Work (CSCW).

[34]  Susanne Bødker,et al.  Technology for boundaries , 2003, GROUP.

[35]  C. Axtell,et al.  The Neglect of Spatial Mobility in Contemporary Studies of Work: The Case of Telework , 2007 .

[36]  Michael Liegl,et al.  Nomadicity and the Care of Place—on the Aesthetic and Affective Organization of Space in Freelance Creative Work , 2014, Computer Supported Cooperative Work (CSCW).

[37]  C. Sørensen,et al.  Expanding the 'mobility' concept , 2001, SIGG.

[38]  Constantinos K. Coursaris,et al.  A Qualitative Review of Empirical Mobile Usability Studies , 2006, AMCIS.

[39]  Abigail Sellen,et al.  "It's simply integral to what I do": enquiries into how the web is weaved into everyday life , 2012, WWW.

[40]  Mauro Onori,et al.  Evolvable Production Systems: A Coalition-Based Production Approach , 2011 .

[41]  Lei-da Chen,et al.  Nomadic Culture: Cultural Support for Working Anytime, Anywhere , 2005, Inf. Syst. Manag..

[42]  Noelle Chesley Blurring Boundaries? Linking Technology Use, Spillover, Individual Distress, and Family Satisfaction , 2005 .

[43]  Gordon B. Davis,et al.  Anytime/anyplace computing and the future of knowledge work , 2002, CACM.

[44]  Dirk De Grooff,et al.  Activity Theory as a Framework for Contextual Inquiry: A Case Study , 2009 .

[45]  N. Ioannidis,et al.  Context awareness and nomadic devices featuring advanced information visualization in clinical routine , 2005 .

[46]  Tsugio Makimoto,et al.  The Cooler the Better: New Directions in the Nomadic Age , 2001, Computer.

[47]  Linda Duxbury,et al.  The “Myth of Separate Worlds”: An Exploration of How Mobile Technology has Redefined Work-Life Balance , 2011 .

[48]  Paul Dourish,et al.  Re-place-ing space: the roles of place and space in collaborative systems , 1996, CSCW '96.

[49]  Christine Salazar,et al.  Building boundaries and negotiating work at home , 2001, GROUP.

[50]  Daniel Robey,et al.  Human agency in a wireless world: Patterns of technology use in nomadic computing environments , 2005, Inf. Organ..

[51]  Kjeld Schmidt,et al.  Constructing CSCW: The First Quarter Century , 2013, Computer Supported Cooperative Work (CSCW).

[52]  Leonard Kleinrock Breaking loose , 2001, CACM.

[53]  Chiara Rossitto,et al.  Managing Work at Several Places : Understanding Nomadic Practices in Student Groups , 2009 .

[54]  Adrianne Breure,et al.  Airport offices: facilitating nomadic workers , 2003 .

[55]  Barbara Czarniawska Nomadic Work as Life-Story Plot , 2013, Computer Supported Cooperative Work (CSCW).

[56]  Alan Felstead,et al.  Changing Places of Work , 2005 .

[57]  Stephen Wright On a mission. , 2004, Nursing standard (Royal College of Nursing (Great Britain) : 1987).

[58]  A. Adam Whatever happened to information systems ethics? Caught between the devil and the deep blue sea , 2004 .

[59]  Tim Kindberg,et al.  A Web-based nomadic computing system , 2001, Comput. Networks.

[60]  Geraldine Fitzpatrick,et al.  Settings for Collaboration: the Role of Place , 2008, Computer Supported Cooperative Work (CSCW).

[61]  Bengt Sandblad,et al.  Usability in IT Systems for Mobile Work , 2006, Mobile Virtual Work - A New Paradigm?.

[62]  Monika Büscher,et al.  Nomadic Work: Romance and Reality. A Response to Barbara Czarniawska’s ‘Nomadic Work as Life-Story Plot’ , 2014, Computer Supported Cooperative Work (CSCW).

[63]  Gloria Mark,et al.  Designing for nomadic work , 2008, DIS '08.

[64]  Luigina Ciolfi,et al.  Meaningful interactions for meaningful places: investigating the relationships between nomadic work, tangible artefacts and the physical environment , 2005 .

[65]  M. Weiser,et al.  Hot topics-ubiquitous computing , 1993 .

[66]  Mark Perry,et al.  Virtually Connected, Practically Mobile , 2006, Mobile Virtual Work - A New Paradigm?.

[67]  Mikael Wiberg,et al.  In between mobile meetings: Exploring seamless ongoing interaction support for mobile CSCW , 2001 .

[68]  Donald Hislop,et al.  To Infinity and Beyond?: Workspace and the Multi-Location Worker , 2009 .

[69]  Reidar Conradi,et al.  Support of Smart Work Processes in Context Rich Environments , 2005, MOBIS.

[70]  John Krogstie Mobile Information Systems II - IFIP International Working Conference on Mobile Information Systems, MOBIS 2005, Leeds, UK, December 6-7, 2005 , 2005, MOBIS.

[71]  Aparecido Fabiano,et al.  Techologically-mediated nomadicity in academic settings: Tm-N as a dynamic and emergent process , 2013 .

[72]  Amy Goldmacher LOCATED MOBILITY: LIVING AND WORKING IN MULTIPLE PLACES , 2008 .

[73]  Eric M. Eisenberg,et al.  Employee sensemaking in the transition to nomadic work , 2006 .

[74]  Leonard Kleinrock,et al.  Nomadicity: Anytime, Anywhere in a Disconnected World , 1996, Mob. Networks Appl..

[75]  Yogesh Kumar Dwivedi,et al.  Investigating homeworkers' inclination to remain connected to work at "anytime, anywhere" via mobile phones , 2010, J. Enterp. Inf. Manag..

[76]  Carsten Sørensen,et al.  Practising mobile professional work: tales of locational, operational, and interactional mobility , 2004 .

[77]  Kalle Lyytinen,et al.  Research Commentary: The Next Wave of Nomadic Computing , 2002, Inf. Syst. Res..

[78]  Julia Gluesing,et al.  INTRODUCTION: TRACKING THE CONTEXT OF MOBILE LIVES , 2008 .

[79]  Tracy L. Meerwarth DISENTANGLING PATTERNS OF A NOMADIC LIFE , 2008 .

[80]  Suzy Frisch On a mission. , 2012, Minnesota medicine.

[81]  Agboola,et al.  On the move. , 2004, Nursing management.

[82]  Antti Oulasvirta,et al.  Mobile kits and laptop trays: managing multiple devices in mobile information work , 2007, CHI.

[83]  D. Saunders The brave new world , 1999 .

[84]  MakimotoTsugio,et al.  The Cooler the Better , 2001 .

[85]  Nicola Green,et al.  On the Move: Technology, Mobility, and the Mediation of Social Time and Space , 2002, Inf. Soc..