Health Care Process Modelling and Improvement

The paper discusses the problem of process modelling and aims to introduce a new technique called the activity table to find a better solution for the problem mentioned. The activity table is a technique for process modelling and improvement. Business process modelling is done by identifying the business processes and is continued by choosing a process, defining its work processes and activities. Process improvement is achieved by simulation of the activity table, suggesting changes and improvements, and giving solutions for existing problems. To do this, we concentrate our work on understanding and analyzing the activity table. A complete understanding of the activity table is an essential precondition to moving forward with the simulation, which enables us to make improvements of the process modelled. The problem of conducting a surgery is used as an example to test the technique.