The influence of training and training transfer factors on organisational learning and performance

Purpose – The study aims to contribute to the training‐related literature by investigating the relationship between training and training transfer factors and company‐level training outcomes, and the relationship between the latter and company performance.Design/methodology/approach – The authors propose and test a model linking constructs related to training (the volume and quality of training, supervisor support, peer support, and organisational incentives), constructs related to company‐level training outcomes (the acquisition and interpretation of information, and cognitive and behavioural changes) and company performance. In the empirical analysis the authors use structural equation modelling based on a sample of 247 service companies.Findings – The study confirms a strong relationship between supervisor support and the volume and quality of training as well as between supervisor support and organisational incentives for training transfer. Organisational incentives are directly related to both studie...

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