TECHNOLOGY AND THE TRANSFORMATION OF WHITE - COLLAR WORK

Contents: Part I:Social Impact of White Collar Technology. R.E. Kraut, Social Issues and White-Collar Technology: An Overview. D. Chamot, Electronic Work and the White Collar Employee. P. Murolo, White Collar Woman and the Rationalization of Clerical Work. S. Iacono, R. Kling, Changing Office Technologies and Transformations of Clerical Work. R.L. Feldberg, E.N. Glenn, Technology and the Transformation of Clerical Work. R. Kraft, Computers and the Automation of Work. R. Kraut, Predicting the Use of Technology: The Case of Telework. M.H. Olson, Telework: Practical Experience and Future Prospects. Part II:Implementing Technology in the Office. T. Bikson, Understanding the Implementation of Office Automation. J.H. Bair, User Needs for Office Systems Solutions. J.L. Blomberg, Social Interaction and Office Communication: Effects of User Evaluations on New Technologies. J.C. Taylor, Job Design and Quality of Working Life. N. Bjorn-Andersen, D. Kjaergaard, Choices En Route to the Office of Tomorrow.