Process Improvement in an R&D&I Center Using Enterprise SPICE and SPICE for Research Models

This article presents objectives, strategy and early results of a process improvement experience using Enterprise SPICE and SPICE for Research models in a 12-months process improvement cycle (from January to December 2011). This cycle has been performed in a Research, Development and Innovation (R&D&I) Division on Software Quality and Process Improvement of CTI Renato Archer, a Brazilian Information Technology R&D&I Center. This process improvement cycle is using values and principles of process improvement and PRO2PI Methodology (Process Modeling Profile to drive Process Improvement) to guide the process improvement.