A methodology for knowledge acquisition in a group decision support system environment

A Group Decision Support System (GDSS) environment provides computer and group-process support to individuals working together toward common goals. Knowledge acquisition from multiple experts can be structured as a group activity. This paper discusses a methodology of employing a GDSS environment to facilitate the acquisition of knowledge from a group of experts. Observations of a field study which utilized the methodology to develop an expert system for an information centre are discussed.

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