Scenario-Based Design as an Approach to Enhance User Involvement and Innovation

Scenario-Based Design has been implemented widely to the concept and product development processes. Especially in the development of Information and Communication Technologies the Scenario-Based Design approach has been utilized widely though with different variations and modifications. In this paper I focus on experiences how Scenario-Based Design approach has enhanced better user experience of design and increased user involvement and user-driven innovation in product development processes.

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