Sick building syndrome—A case study in a multistory centrally air-conditioned building in the Delhi City

Recently, airtight envelope system has become popular in the design of office buildings to reduce heating and cooling loads. Maintaining allowable indoor air quality (IAQ) for such airtight buildings totally depends on mechanical ventilation systems. Subsequently, poor operation of the ventilation system in such office buildings causes ineffective removal of polluted indoor air, and displays a sign of “sick building syndrome” (SBS). User's perception is an important parameter for evaluating IAQ. A questionnaire study was carried out to investigate the prevalence of the SBS at a multistory centrally air-conditioned Airport Authority of India (AAI) building in the New Delhi city. Quantification of the perceptions of the users regarding IAQ was done by converting their responses to a SBS score. The quantified answers were then subjected to statistical analysis. Qualitative analysis of the questionnaire was carried out to evaluate relationships between SBS score and carbon dioxide (CO2) and other parameters related to building and work environment. Quantitative analysis of IAQ was also conducted by monitoring indoor concentrations of four pollutants, namely, nitrogen dioxide (NO2), sulphur dioxide (SO2), suspended particulate matter (SPM) and carbon monoxide (CO). Concentrations of pollutants were complying with IAQ standards as given by ASHRAE and WHO. The SBS was higher on the third floor as compared to other floors and the control tower. The main symptoms prevailing were headache (51%), lethargy (50%), and dryness in body mucous (33%). The third floor and the control tower were affected by infiltration, mainly from entrance doors. A direct relation between the average SBS score and CO2 concentration was found, i.e., the average SBS score increased with CO2 concentration and vice versa, clearly signifying the usefulness of SBS score in IAQ.