The impact of trial on technology adoption: the case of mobile TV

Purpose – The purpose of this paper is to look at television delivered to a mobile device, in order to better understand the adoption of such services. The research focuses on the role of trial in new technology‐based services adoption. The authors hypothesize that trial increases both perceived ease of use and perceived usefulness, and that it is especially effective with women.Design/methodology/approach – A field experiment was conducted to test the hypotheses of the study. A two group independent groups design was used to manipulate product trial, while the other variables were measured by questionnaire.Findings – The authors' empirical results reveal that product trial positively impacts perceived ease of use, but not perceived usefulness. It is also shown that the relationship between product trial and ease of use is stronger for females than for males. Moreover, product trial, working through perceived ease of use, influences the intention to adopt the new technology.Practical implications – In man...

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