Give the Boss a Break from Email : Managers and their Communication

Many employees are depending on their manager’s abilities to communicate. Therefore it is essential that managers master their tools for communication. This study describes the situation for managers in a company where all employees had access to and used email for communication. Results show that managers use email more than telephone. Half of the respondents allowed incoming email to interrupt other tasks, despite their need for uninterrupted time. Unwanted carbon copies was considered a problem by the respondents, but the time spent handling them seems to be neglectable.

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