Ethical Issues Regarding the Use of AI Profiling Services for Recruiting: The Japanese Rikunabi Data Scandal

The ethical, legal, and social challenges involved in the use of profiling services for recruitment are the focus of many previous studies; however, the processes vary depending on the social system and cultural practices. In August 2019, a scandal occurred in Japan in which a recruitment management company was found to have breached users' and students' trust by selling their data to clients. By sharing the Japanese recruitment context and associated laws, this article contributes to our understanding of the ethical issues involved in artificial intelligence profiling and in handling sensitive personal information.