Towards Knowledge-Intensive Processes Representation

An organization that aligns Knowledge Management (KM) to its business processes is able to identify gaps, to correct mistakes and to keep updated more quickly. The need to identify and represent the dynamic generation and use of existing knowledge embedded into a business process, especially into a Knowledge-Intensive Process (KIP), has proved increasingly relevant. In this context, one important issue is to come up with adequate models and notations to represent KIPs. This paper presents an evaluation of current widely-used modeling languages, such as UML, EPC and BPMN, and also two others specifically proposed to deal with KIPs. The results point out which KIP characteristics could be adequately represented by using notational elements that are inherent to those modeling approaches.

[1]  Flávia Maria Santoro,et al.  Towards characterizing Knowledge Intensive Processes , 2012, Proceedings of the 2012 IEEE 16th International Conference on Computer Supported Cooperative Work in Design (CSCWD).

[2]  Fernanda Araujo Baião,et al.  Expressing action assertions in foundational-based domain ontologies , 2010, iiWAS.

[3]  Beate List,et al.  Extending the EPC and the BPMN with Business Process Goals and Performance Measures , 2007, ICEIS.

[4]  Luc Steels,et al.  Corporate Knowledge Management , 1992, AIFIPP.

[5]  Andreas Abecker,et al.  Business process knowledge modelling: method and tool , 2002, Proceedings. 13th International Workshop on Database and Expert Systems Applications.

[6]  Flávia Maria Santoro,et al.  An Exploratory Study on Collaboratively Conceptualizing Knowledge Intensive Processes , 2012, BMMDS/EMMSAD.

[7]  Norbert Gronau,et al.  Management of Knowledge Intensive Business Processes , 2004, Business Process Management.

[8]  Hans Eriksson,et al.  Business Modeling With UML: Business Patterns at Work , 2000 .

[9]  Giancarlo Guizzardi,et al.  Ontological foundations for structural conceptual models , 2005 .

[10]  August-Wilhelm Scheer,et al.  ARIS - Business Process Modeling , 1998 .

[11]  John Domingue,et al.  The business process modelling ontology , 2009, SBPM '09.

[12]  Flávia Maria Santoro,et al.  Cognitive Decision-Making Process as Context Information , 2010, DSS.

[13]  Guus Schreiber,et al.  Knowledge Engineering and Management: The CommonKADS Methodology , 1999 .

[14]  Ivo Vondrák,et al.  Business Process Modeling , 2007, Encyclopedia of Database Systems.

[15]  Anand S. Rao,et al.  BDI Agents: From Theory to Practice , 1995, ICMAS.

[16]  Norbert Gronau,et al.  KMDL - Capturing, Analysing and Improving Knowledge-Intensive Business Processes , 2005, J. Univers. Comput. Sci..

[17]  Daniel L. Moody,et al.  The “Physics” of Notations: Toward a Scientific Basis for Constructing Visual Notations in Software Engineering , 2009, IEEE Transactions on Software Engineering.