Be a “Superhost”: The importance of badge systems for peer-to-peer rental accommodations
暂无分享,去创建一个
Rob Law | Markus Schuckert | Sai Liang | Chihchien Chen | R. Law | M. Schuckert | Sai Liang | Chih-Chien Chen
[1] Roland Schegg,et al. The interactive effects of online reviews on the determinants of Swiss hotel performance: a neural network analysis. , 2015 .
[2] Franziska Völckner,et al. Separating Negative and Positive Effects of Price with Choice-Based Conjoint Analyses , 2005 .
[3] B. Sparks,et al. The impact of online reviews on hotel booking intentions and perception of trust. , 2011 .
[4] B. Gu,et al. The impact of online user reviews on hotel room sales , 2009 .
[5] Wen Shi,et al. How Word-of-Mouth Moderates Room Price and Hotel Stars for Online Hotel Booking an Empirical Investigation with Expedia Data , 2015 .
[6] J. Tobin. Estimation of Relationships for Limited Dependent Variables , 1958 .
[7] Marios D. Sotiriadis,et al. Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists , 2013, Electron. Commer. Res..
[8] Daniel A. Guttentag. Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector , 2015 .
[9] Tülin Erdem,et al. A Dynamic Model of Brand Choice When Price and Advertising Signal Product Quality , 2007, Mark. Sci..
[10] Rob Law,et al. Can Response Management Benefit Hotels? Evidence from Hong Kong Hotels , 2015 .
[11] Sha Wang,et al. Customer perceptions of critical success factors for guest houses , 2015 .
[12] S. Hudson,et al. The effects of social media on emotions, brand relationship quality, and word of mouth: An empirical study of music festival attendees , 2015 .
[13] I. G. Saura,et al. Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour , 2006 .
[14] D. Buda,et al. Desiring the dark: ‘a taste for the unusual’ in North Korean tourism? , 2015 .
[15] David Godes,et al. Using Online Conversations to Study Word-of-Mouth Communication , 2004 .
[16] Ellen Garbarino,et al. GENDER DIFFERENCES IN THE PERCEIVED RISK OF BUYING ONLINE AND THE EFFECTS OF RECEIVING A SITE RECOMMENDATION , 2004 .
[17] Gareth Shaw,et al. Understanding small firms in tourism: a perspective on research trends and challenges. , 2011 .
[18] C. Pedron,et al. Analysing reviews in the Web 2.0: Small and medium hotels in Portugal , 2012 .
[19] William B. Dodds,et al. Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations: , 1991 .
[20] Franziska Völckner,et al. The price-perceived quality relationship: A meta-analytic review and assessment of its determinants , 2007 .
[21] Scott Grant,et al. Encouraging user behaviour with achievements: An empirical study , 2013, 2013 10th Working Conference on Mining Software Repositories (MSR).
[22] Haiyan Song,et al. A Mediation Model of Tourists' Repurchase Intentions for Packaged Tour Services , 2009 .
[23] Lennart E. Nacke,et al. From game design elements to gamefulness: defining "gamification" , 2011, MindTrek.
[24] Yong Jin Kim,et al. The impact of interactivity of electronic word of mouth systems and E-Quality on decision support in the context of the e-marketplace , 2015, Inf. Manag..
[25] R. Law,et al. Multilevel Analysis of the Relationship Between Type of Travel, Online Ratings, and Management Response: Empirical Evidence from International Upscale Hotels , 2017 .
[26] Q. Ye,et al. The impact of e-word-of-mouth on the online popularity of restaurants: a comparison of consumer reviews and editor reviews. , 2010 .
[27] Joseph S. Valacich,et al. Enhancing the Motivational Affordance of Information Systems: The Effects of Real-Time Performance Feedback and Goal Setting in Group Collaboration Environments , 2010, Manag. Sci..
[28] Sangwon Park,et al. What makes a useful online review? Implication for travel product websites. , 2015 .
[29] Heesup Han,et al. Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness , 2015 .
[30] Michael Cahalane,et al. Gamification as an Architecture of Participation: An Investigation of an Innovation Maker Community , 2015, ECIS.
[31] Michael Amberg,et al. A Descriptive Literature Review and Classification Framework for Gamification in Information Systems , 2015, ECIS.
[32] B. Gu,et al. First Step in Social Media - Measuring the Influence of Online Management Responses on Customer Satisfaction , 2011 .
[33] V. Zeithaml,et al. Price and brand name as indicators of quality dimensions for consumer durables , 2000 .
[34] Eugene Yeoh,et al. Understanding medical tourists: Word-of-mouth and viral marketing as potent marketing tools , 2013 .
[35] Rob Law,et al. The Influence of Hotel Price on Perceived Service Quality and Value in E-Tourism , 2014 .
[36] K. Grønhaug,et al. Perceived Risk: Further Considerations for the Marketing Discipline , 1993 .
[37] Huseyin Cavusoglu,et al. Quantifying the Impact of Badges on User Engagement in Online Q&A Communities , 2012, ICIS.
[38] Rob Law,et al. Determinants of hotel room price , 2011 .
[39] Joe M. Ricks,et al. Developing and validating measures of facets of customer-based brand equity , 2004 .
[40] Pingjun Jiang,et al. Customer intention to return online: price perception, attribute‐level performance, and satisfaction unfolding over time , 2005 .
[41] A. Fleischer,et al. The Role of Cybermediaries in Reputation Building and Price Premiums in the Online Hotel Market , 2012 .
[42] Huseyin Cavusoglu,et al. Can Gamification Motivate Voluntary Contributions?: The Case of StackOverflow Q&A Community , 2015, CSCW Companion.
[43] David Schuff,et al. What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com , 2010 .
[44] Gilbert A. Churchill,et al. An Investigation into the Determinants of Customer Satisfaction , 1982 .
[45] Andrew T. Stephen,et al. The Effects of Traditional and Social Earned Media on Sales: A Study of a Microlending Marketplace , 2012 .
[46] R. Winkelmann. Econometric Analysis of Count Data , 1997 .
[47] B. Pan,et al. A retrospective view of electronic word-of-mouth in hospitality and tourism management , 2017 .
[48] R. Law,et al. Hospitality and Tourism Online Reviews: Recent Trends and Future Directions , 2015 .
[49] Rob Law,et al. Effect of sharing economy on tourism industry employment. , 2016 .
[50] Lihua Huang,et al. Promotional Marketing or Word-of-Mouth? Evidence from Online Restaurant Reviews , 2013 .
[51] Juho Hamari,et al. Does Gamification Work? -- A Literature Review of Empirical Studies on Gamification , 2014, 2014 47th Hawaii International Conference on System Sciences.
[52] Youcheng Wang,et al. Examining the motivation, perceived performance, and behavioral intentions of convention attendees: evidence from a regional conference. , 2007 .
[53] Julian K. Ayeh,et al. “Do We Believe in TripAdvisor?” Examining Credibility Perceptions and Online Travelers’ Attitude toward Using User-Generated Content , 2013 .
[54] P. Wilton,et al. Models of Consumer Satisfaction Formation : An Extension , 1988 .
[55] Deborah I. Fels,et al. Gamification in theory and action: A survey , 2015, Int. J. Hum. Comput. Stud..
[56] Anindya Ghose,et al. An Empirical Analysis of Search Engine Advertising: Sponsored Search in Electronic Markets , 2009, Manag. Sci..
[57] A. Cameron,et al. Econometric models based on count data. Comparisons and applications of some estimators and tests , 1986 .
[58] Karen L. Xie,et al. The business value of online consumer reviews and management response to hotel performance. , 2014 .
[59] Guoxin Li,et al. Luxury fashion brand consumers in China: Perceived value, fashion lifestyle, and willingness to pay , 2012 .
[60] I. Vermeulen,et al. Tried and tested: The impact of online hotel reviews on consumer consideration , 2009 .
[61] G. Erickson,et al. The Role of Price in Multi-attribute Product Evaluations , 1985 .
[62] Dhruv Grewal,et al. The Effect of Multiple Extrinsic Cues on Quality Perceptions: A Matter of Consistency , 2005 .
[63] Juho Hamari,et al. Transforming homo economicus into homo ludens: A field experiment on gamification in a utilitarian peer-to-peer trading service , 2013, Electron. Commer. Res. Appl..
[64] X. Zhang,et al. Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .
[65] K. Hazel Kwon,et al. Tweeting Badges: User Motivations for Displaying Achievement in Publicly Networked Environments , 2015, Cyberpsychology Behav. Soc. Netw..
[66] V. Zeithaml. Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence: , 1988 .
[67] Shun Ye,et al. Refreshing hotel satisfaction studies by reconfiguring customer review data , 2014 .
[68] J. Bao,et al. Is Lifestyle Tourism Business in the Age of Commercialization Just a Dream? Challenges and Remedies , 2015 .
[69] Georgios Zervas,et al. A first look at online reputation on Airbnb, where every stay is above average , 2015, Marketing Letters.
[70] Karen L. Xie,et al. Online Consumer Review Factors Affecting Offline Hotel Popularity: Evidence from Tripadvisor , 2016 .
[71] Eitan Gerstner,et al. Pre-sale vs. Post-sale e-satisfaction: Impact on repurchase intention and overall satisfaction , 2005 .
[72] R. Law,et al. Factors influencing the effectiveness of online group buying in the restaurant industry , 2013 .
[73] J. Goldthorpe,et al. EXPLAINING EDUCATIONAL DIFFERENTIALS , 1997 .
[74] Yen-Soon Kim,et al. Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels. , 2012 .