Training Cyber Security Exercise Facilitator: Behavior Modeling Based on Human Error

Exercise facilitators are essential in the field of cybersecurity training. They provide useful insights to the exercise participants while guiding the group discussion. During the exercise conducted at the Nagoya Institute of Technology, the variation of exercise deliverables was observed due to the un-even facilitation. In this paper, facilitation error was studied by modeling the error behavior as the error of omission and commission. The quality of the facilitation was evaluated based on the error occurrence.