A framework for situated decision support systems

Internet facilitates easy access to data, information, and knowledge sources available online. This provides an unprecedented opportunity to empower decision support systems with capabilities of directly accessing problem environment and implementing decisions while effectively combining higher degree of automation with human judgment. The central argument of this work is that in dynamic electronic environments decision support systems should be situated in the problem environment. A generic architecture, the set of capabilities for our vision of a situated DSS is proposed, and the architecture is illustrated using a DSS for investment management.