Understanding Information Exchange During Disaster Response

We leverage economic theory, network theory, and social network analytical techniques to bring greater conceptual and methodological rigor to understand how information is exchanged during disasters. We ask, “How can information relationships be evaluated more systematically during a disaster response?” “Infocentric analysis”—a term and approach we develop here—can (a) define an information market and information needs, (b) identify suppliers of information and mechanisms for information exchange, (c) map the information exchange network, and (d) diagnose information exchange failures. These steps are essential for describing how information flows, diagnosing complications, and positing solutions to rectify information problems during a disaster.

[1]  Naim Kapucu,et al.  The Evolving Role of the Public Sector in Managing Catastrophic Disasters , 2006 .

[2]  M. Engle Book Review: Qualitative Data Analysis: An Expanded Sourcebook (2nd Ed.) , 1999 .

[3]  Carter T. Butts,et al.  Brokerage roles in disaster response: organisational mediation in the wake of Hurricane Katrina , 2008 .

[4]  Kathleen J. Tierney,et al.  Emergency Medical Preparedness and Response in Disasters: The Need for Interorganizational Coordination , 1985 .

[5]  Sarah McCaffrey,et al.  Best practices in risk and crisis communication: Implications for natural hazards management , 2012, Natural Hazards.

[6]  C. Butts Social network analysis: A methodological introduction , 2008 .

[7]  Matthew W. Seeger,et al.  Best Practices in Crisis Communication: An Expert Panel Process , 2006 .

[8]  Panayiotis Zaphiris,et al.  Introduction to Social Network Analysis , 2009, INTERACT.

[9]  Bruce A. Shindler,et al.  Citizen-agency interactions in planning and decisionmaking after large wildfires. , 2007 .

[10]  Stanley Wasserman,et al.  Social Network Analysis: Methods and Applications , 1994, Structural analysis in the social sciences.

[11]  Jaesub Lee,et al.  Crisis and Risk Approaches to Emergency Management Planning and Communication: The Role of Similarity and Sensitivity , 2009 .

[12]  L. Comfort,et al.  Coordination in Rapidly Evolving Disaster Response Systems , 2004 .

[13]  Manfred Kochen,et al.  On the economics of information , 1972, J. Am. Soc. Inf. Sci..

[14]  Susan I. Stewart,et al.  Demographic Trends, the Wildland–Urban Interface, and Wildfire Management , 2009 .

[15]  Nicholas P. Cheremisinoff,et al.  Incident Command System (ICS) , 1995 .

[16]  Sammantha L. Magsino,et al.  Applications of Social Network Analysis for Building Community Disaster Resilience: Workshop Summary , 2009 .

[17]  Louise K. Comfort,et al.  Inter-organizational coordination in extreme events: The World Trade Center attacks, September 11, 2001 , 2006 .

[18]  Jonathan G. Taylor,et al.  Informing the network: Improving communication with interface communities during wildland fire , 2007 .

[19]  K. Provan,et al.  Modes of Network Governance: Structure, Management, and Effectiveness , 2007 .

[20]  David A. McEntire,et al.  Emergent Phenomena and Multiorganizational Coordination in Disasters: Lessons from the Research Literature , 2002, International Journal of Mass Emergencies & Disasters.

[21]  Sarah McCaffrey,et al.  Fighting fire with education: what is the best way to reach out to homeowners? , 2004 .

[22]  Louise K. Comfort,et al.  Communication, Coherence, and Collective Action , 2006 .

[23]  Thomas Kitzberger,et al.  Inter-hemispheric synchrony of forest fires and the El Niño-Southern Oscillation , 2001 .

[24]  S. Borgatti,et al.  A General Theory of Network Governance: Exchange Conditions and Social Mechanisms , 1997 .

[25]  T. Drabek,et al.  Emergent phenomena and the sociology of disaster: lessons, trends and opportunities from the research literature , 2003 .

[26]  Kathleen M. Carley,et al.  A structural perspective on the emergence of network organizations , 1999 .

[27]  Susan I. Stewart,et al.  The wildland-urban interface in the United States based on 125 million building locations. , 2005, Ecological applications : a publication of the Ecological Society of America.

[28]  Matthew B. Miles,et al.  Qualitative Data Analysis: An Expanded Sourcebook , 1994 .

[29]  David A. McEntire,et al.  A Comparison of Disaster Paradigms: The Search for a Holistic Policy Guide , 2002 .

[30]  R. Herzog,et al.  A Model of Natural Disaster Administration: Naming and Framing Theory and Reality , 2007 .

[31]  P. Reich,et al.  Changes in hardwood forest understory plant communities in response to European earthworm invasions. , 2006, Ecology.

[32]  E. L. Quarantelli,et al.  Emergent Citizen Groups and Emergency Management. , 1985 .

[33]  C. T. Butts,et al.  Revisiting the Foundations of Network Analysis , 2009, Science.

[34]  Ramesh R. Rao,et al.  Hybrid Communication Infrastructure and Social Implications for Disaster Management , 2007, 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07).

[35]  O. Williamson Comparative Economic Organization: The Analysis of Discrete Structural Alternatives , 1994 .

[36]  E. Guba,et al.  Competing paradigms in qualitative research. , 1994 .

[37]  Philip N. Omi,et al.  Effect of thinning and prescribed burning on crown fire severity in ponderosa pine forests , 2002 .

[38]  Ralph S. Brower,et al.  When Practice Matters More Than Government Plans , 2006 .

[39]  Naim Kapucu,et al.  Interorganizational Coordination in Dynamic Context: Networks in Emergency Response Management 1 , 2005 .

[40]  Philip N. Omi,et al.  Wildland Burning: The Perception of Risk , 1993 .

[41]  J. Régnière,et al.  Assessing the impacts of global warming on forest pest dynamics , 2003 .

[42]  Panayiotis Zaphiris,et al.  Introduction to social network analysis , 2007, BCS HCI.

[43]  Bolanle A. Olaniran,et al.  Expanding the crisis planning function: Introducing elements of risk communication to crisis communication practice , 1998 .

[44]  Matthew W. Seeger,et al.  Communication and Organizational Crisis , 2003 .

[45]  James P. Menakis,et al.  Development of coarse-scale spatial data for wildland fire and fuel management , 2002 .

[46]  Donald P. Moynihan,et al.  The Network Governance of Crisis Response: Case Studies of Incident Command Systems , 2009 .

[47]  N. Kapucu Interagency Communication Networks During Emergencies , 2006 .