Penerapan Fuzzy Inference System Mamdani Untuk Mengukur Tingkat Kenyamanan Pengunjung

ABSTRACT This research is intended to determine the comfort level of visitors in order to improve comfort quality by knowing prioritized attributes to be maintained and improved by Mekarsari Fruit Garden Bogor. The method used is Fuzzy Inference System using max-min method who have membership degree min 0 and max 1 and followed by defuzzification. There are three criterias used that is variable service, facilities and cleanliness. Each variable has an indicators and the indicators used is 13 includes five questions on the performance variables, five questions on the variable facilities and 3 questions on cleanliness variables. Based on defuzzification obtained sample that categorized give good ratings to the convenience of visitors with score 9.5 and include good category. Keywords : Fuzzy i nference s ys tem , the comfort level of  visitors , Mamdani