Using Electronic Surveys to Collect Data: Experiences from the Field

This paper presents 3 case studies detailing Web surveys initiated over the past 18 months. Because there is a natural fit between Web surveys and IT research, we recommend that researchers consider Web surveys, especially if the survey population is centered around IT professionals, who can be assumed to have ready access to the Web, and if the researcher utilizes surveys often enough so that the use of this medium is less expensive and less time consuming than paper-based surveys.