Competing or Accommodating? An Empirical Test of Chinese Conflict Management Styles

Researchers have been investigating the distinctness of Chinese conflict management styles, yet have to provide solid evidence for such differences. This study provides support for this issue by using multiple negotiation simulations to illustrate how Chinese people conflicts and how their preferred conflict management styles affect their negotiation behaviour and outcomes in business negotiation. Results show that compromising and competing, instead of accommodating, are two preferred methods for conflict resolution in China. Managerial implications are then discussed, which concludes this paper.

[1]  James A. Wall,et al.  Negotiations , 1991, Managing Indirect Spend.

[2]  M. Bond,et al.  Exploring the dimensions of Chinese person perception with indigenous and imported constructs: Creating a culturally balanced scale. , 1993 .

[3]  J. Rubin,et al.  The social psychology of bargaining and negotiation , 1975 .

[4]  Kwok Leung,et al.  Methods and data analysis of comparative research , 1997 .

[5]  H. Triandis Individualism And Collectivism , 1995 .

[6]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[7]  L. Thompson Negotiation behavior and outcomes: Empirical evidence and theoretical issues. , 1990 .

[8]  Zhenzhong Ma Negotiating into China: the impact of individual perception on Chinese negotiation styles , 2006 .

[9]  D. G. Pruitt,et al.  NEGOTIATION AND MEDIATION , 1992 .

[10]  Peter T. Coleman,et al.  The Handbook of Conflict Resolution: Theory and Practice , 2000 .

[11]  M. D. Dunnette Handbook of Industrial and Organizational Psychology , 2005 .

[12]  J. S. Himes Conflict and Conflict Management , 1980 .

[13]  R. Friedman,et al.  Bargainer Characteristics in Distributive and Integrative Negotiation , 1998 .

[14]  Robert W. Ruekert,et al.  Reliability and Validity of Alternative Measures of Channel Member Satisfaction , 1984 .

[15]  Scott R. Peppet,et al.  The tension between empathy and assertiveness , 1996 .

[16]  M. Gilly,et al.  The Influence of Gender on Behaviors and Outcomes in a Retail Buyer-Seller Negotiation Simulation , 1988 .

[17]  J. Berry,et al.  Field Methods in Cross-Cultural Research , 1986 .

[18]  E. Weldon,et al.  EXAMINING CROSS‐CULTURAL DIFFERENCES IN CONFLICT MANAGEMENT BEHAVIOR: A STRATEGY FOR FUTURE RESEARCH , 1995 .

[19]  Albert Bonelli,et al.  Bargaining and Group Decision Making, Experiments in Bilateral Monopoly , 1960 .

[20]  van de Evert Vliert,et al.  Agreeableness and activeness as components of conflict behaviors. , 1994, Journal of personality and social psychology.

[21]  Evert Van der Vliert,et al.  Complex Interpersonal Conflict Behaviour: Theoretical Frontiers , 1997 .

[22]  M. Kiggundu Administrative Theory and Practice in Developing Countries: A Synthesis. , 1983 .

[23]  John e. Jones Thomas-Kilmann Conflict Mode Instrument , 1976 .

[24]  K. Leung,et al.  Cooperative and competitive conflict in China. , 2000 .

[25]  Ralph H. Kilmann,et al.  Thomas-Kilmann Conflict Mode Instrument , 1974 .

[26]  Nancy J. Adler,et al.  Cross-Cultural Interaction: The International Comparison Fallacy? , 1989 .

[27]  William P. Smith,et al.  INTEGRATIVE BARGAINING: DOES GENDER MAKE A DIFFERENCE? , 1999 .

[28]  Jeffrey Z. Rubin,et al.  Negotiation theory and practice , 1991 .

[29]  Scott A. Neslin,et al.  The Effects Of Negotiator Preferences, Situational Power, And Negotiator Personality On Outcomes Of Business Negotiations , 1985 .

[30]  T. Gladwin Culture's Consequences: International Differences in Work-Related Values , 1981 .

[31]  D. Womack,et al.  Assessing the Thomas-Kilmann Conflict Mode Survey , 1988 .

[32]  Grant T. Savage,et al.  A TEST OF THE MOTIVATIONS UNDERLYING CHOICE OF CONFLICT STRATEGIES IN THE DUAL‐CONCERN MODEL , 1999 .

[33]  S. Siegel,et al.  Bargaining and Group Decision Making--Experiments in Bilateral Monopoly , 1964 .

[34]  Robert I Westwood,et al.  Chinese Conflict Preferences and Negotiating Behaviour: Cultural and Psychological Influences , 1991 .

[35]  R. R. Blake,et al.  The Managerial Grid , 1994 .

[36]  B. Kabanoff,et al.  Toward theory-based measures of conflict management , 1990 .

[37]  P. Carnevale,et al.  Time Pressure and the Development of Integrative Agreements in Bilateral Negotiations , 1986 .

[38]  Stella Ting-Toomey,et al.  The influence of individualism-collectivism and self-monitoring on conflict styles , 1991 .

[39]  R. Brislin The wording and translation of research instruments. , 1986 .

[40]  L. Cronbach Coefficient alpha and the internal structure of tests , 1951 .

[41]  T. J. Bergmann,et al.  Conflict styles as indicators of behavioral patterns in interpersonal conflicts , 1995 .

[42]  M. Kamil Kazan,et al.  CULTURE AND CONFLICT MANAGEMENT: A THEORETICAL FRAMEWORK , 1997 .