Car Launch: The Human Side of Managing Change

Preface Acknowledgments Cast of Characters 1. Introduction 2. Hard Results, Soft Concerns 3. Setting an Example of Non-Authoritarian Leadership 4. Learning Labs: Teaching Techniques for Thinking Differently 5. Combining Engineering Innovation with Human Relations: The Harmony Buck 6. Partnerships 7. Process Innovation in the Context of a Large Organization 8. Practice Without Preaching 9. Why the Battle Was Won, But the War Was Lost 10. Challenging the Catch-22 Inside Ourselves 11. A Reader's Guide for Using the AutoCo Epsilon Project Learning History in Organizations Endnotes