Multi-agent collaboration for B2B workflow monitoring

Business-to-business (B2B) applications environments are exceedingly dynamic and competitive. This dynamism is manifested in the form of changing process requirements and time constraints. However, current workflow management technologies have difficulties to solve the challenges problems, such as: how to deal with the dynamic nature of B2B commerce processes, how to manage the distributed knowledge and recourses, and how to reduce the transaction risk. In this paper, a collaborative multi-agent system has been proposed. Multiple intelligent agents in our system can work together not only to identify the workflow problems, but also to solve such problems, by applying business rules, such as re-organizing the procurement and the transaction processes, and making necessary workflow process changes.

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