Decision support system for dispute resolution in construction contracts

The construction industry has been characterized by an adversarial operating environment that generates disputes and claims due to the infinite complexities of delivering a building or infrastructure project, the multiplicity of organizations and individuals involved, and the magnitude of the funds at risk. Disputes typically start with the difference of opinion regarding claims, which can escalate to conflicts that require some form of legal action. This paper highlights the need of scientific framework for understanding and administratively resolving disputes over contract clauses. Decision Support System is one such tool. An attempt has been made to develop one such system for disputes arising out of variation and deviations clause in Indian construction contracts.