Public Sector Information Systems (PSIs): How ICT can Bring Innovation into the Policymaking Process

Policies are traditionally developed by experts with limited forms of stakeholder involvement. New technologies can change policy making practice through new methods of citizens’ engagement. As a result, the traditional boundaries between governments and the public are also changing. Policymakers face the challenge of advancing their policy-making practices to take advantage of these new developments. Many new tools and instruments are available that can help to improve policy-making, yet little is known about their costs, benefits, or contribution. The objective of this panel is to advance our understanding of how research in various disciplines can contribute to new ways of policymaking, in particular the role of information systems. The panelists represent various academic backgrounds and cultures and the audience will be challenged to share their experiences and contribute to the debate.