Continuous Quality Measurement in Higher Education
暂无分享,去创建一个
Colleges and universities are facing three common challenges in the face of increasing demands for accountability: Continuous Quality Improvement, Student Retention, and Accreditation. Dey Systems, Inc. (DSI) develops continuous quality measurement tools, called Quality Measurement Systems (QMS) that are used for continuous quality improvement. A DSI on-line QMS incorporates a completely automated process for unbiased data collection and analysis. It links data to other information within its domain, and with information from other domains. DSI serves a broad array of clients from various industries with QMS applications. In this paper the authors discuss the implementation of a multi-level QMS for the University of Louisville, a major metropolitan university with 22,000 students, located in Louisville, Kentucky, USA.
[1] William G. Tierney. Building the Responsive Campus: Creating High Performance Colleges and Universities , 1999 .
[2] S. M. Alexander,et al. Continuous Quality Measurement: Restructuring assessment for a new technological and organisational environment , 2001 .
[3] Ralph Kimball,et al. The Data Warehouse Toolkit: Practical Techniques for Building Dimensional Data Warehouses , 1996 .