Human Resource Management For Tourism, Hospitality And Leisure: An International Perspective

Preface. 1. People in international tourism, hospitality and leisure: an introduction. 2. The development of tourism, hospitality and leisure and the nature of employment. 3. Tourism, hospitality and leisure labour markets. 4. Tourism, hospitality and leisure: a service focus and the role of people. 5. A dark side to the coin? 6. Cultural diversity in tourism, hospitality and leisure. 7. The social composition of employment in tourism, hospitality and leisure: Diversity beyond culture. 8. Education, training and development. 9. Planning to meet the human resource needs of the international tourism, hospitality and leisure industry. 10. Sustainability and the Future of Work and Employment in Tourism, Hospitality and Leisure.